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Walgreens · 1 day ago

Licensed Remote Pharmacy Technician (Texas Only)

United States

Full-time

Remote

Entry Level

$16.50/hr - $22/hr

1+ years exp

Walgreens is a well-established company that serves millions of customers and patients daily. They are seeking a Licensed Remote Pharmacy Technician to perform data entry, patient registration, and resolve customer inquiries while adhering to state and federal regulations.

Consumer GoodsHealth CarePharmaceuticalRetail

H1B Sponsor Likely

Responsibilities

Using Walgreens prescription data entry procedures and guidelines, processes new patient registration by entering data into appropriate system. Handles patient prescription requests within HIPAA guidelines and enters refill orders for processing. Troubleshoots to obtain missing prescription information, and interprets medical abbreviations (SIG codes). Resolves all data entry related exceptions

Handles correspondence to patients (inbound calls, chats, emails) and makes outbound calls to prescribers and patients as needed

Resolves Third Party Rejects by reviewing, gathering information, making corrections and resubmitting for processing according to individual plan requirements. Makes telephone calls to insurers and others to obtain information, gain override approval or otherwise resolve the Third Party Rejects

Provides assistance to Pharmacists, both those in the facility and those at other locations. Identifies and communicates issues to senior level staff as appropriate

Must obtain active technician license or certification within the first 90 days, and maintain an active technician license or certification

Qualification

Pharmacy Technician LicenseData EntryCustomer ServiceKeyboarding SkillsBilingual (Spanish/English)Basic PC SkillsEffective Communication

Required

18 years of age or older

High School Diploma or GED

Basic level PC skills (for example: start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents and/or access information on-line)

Basic Search Engines skills to include opening a browser, typing in URLs in the correct location, using a search engine, bookmarking a site, navigating using back/forward/stop buttons, and filling out forms online

Intermediate level keyboarding skills (at least 25 WPM, touch typing, formatting documents)

Communicate effectively in writing and verbally

Must obtain active technician license or certification within the first 90 days, and maintain an active technician license or certification

Preferred

At least one year of pharmacy technician experience in a retail or call center environment

At least 18 months experience as a pharmacy technician with a certificate/registration by state as granted by the state Board of Pharmacy or nationally recognized certification agency

Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction

Intermediate to advanced level keyboarding skills (at least 35 WPM, touch typing, formatting documents)

Fluency in Spanish and English

Company

Walgreens

Glassdoor3.1

Walgreens is a pharmacy, health, and wellness service center that offers trained infusion nurses and pharmacists to treat patients. It is a sub-organization of Walgreens Boots Alliance.

Founded in 1901

Deerfield, Illinois, USA

10001+ employees

https://www.walgreens.com

H1B Sponsorship

Walgreens has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

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2022 (1)