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CSM Corporation · 1 day ago

Banquet Server (On-Call)

St Louis Park, Minnesota, United States

Full-time

Onsite

Entry Level

$11.41/hr - $11.41/hr

1+ years exp

CSM Corporation is a hospitality company seeking a Banquet Server to provide exceptional service to guests. The role involves serving food and beverages, setting up and taking down banquet rooms, and ensuring a pleasant atmosphere for guests.

Commercial Real EstateProperty ManagementReal Estate

Responsibilities

Anticipates and responds to guests in a friendly, positive and timely manner

Provides the highest quality service to guests using proper serving techniques

Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments when necessary

Understands and follows CSM guest service recovery program

Listens attentively, follows serving direction from banquet captain and event planner, and uses proper serving techniques

According to function specifications, sets up, maintains, and takes down banquet rooms after service/event has concluded

Busses trays in a timely manner, and keeps banquet area and meeting rooms neat, clean and presentable

Adheres to all health regulations, keeping and local liquor laws

Responsible for proper use of all banquet collateral and equipment

Adheres to cost controls to reduce expenses and waste

Dispenses/serves food and beverages and maintains a clean and safe work area in accordance with CSM, local, state, and federal regulations

Follows all CSM procedures for guest/associate incidents

Knowledgeable of hotel emergency procedures

Produces required volume of work by planning, organizing and prioritizing work duties

Adheres to CSM attendance policy, grooming/appearance standards, general work rules and department procedures

Attends all required department and hotel meetings

Assists bartenders and works as a team player to ensure all guest needs are met

Works as a team player to ensure all guest needs are met

Completes all assigned duties within or outside the normal scope of responsibilities

Completes all required side work, and takes initiative to assist wherever necessary

Actively contributes to the success of the guest experience

Qualification

TIPSCARE certificationGuest service experienceAttention to detailFast-paced environmentEnglish proficiency

Required

TIPS or CARE beverage service certification desired, or the ability to obtain certification is required

Must have one or more years of previous guest service experience

Must have demonstrated exemplary customer service, attention to detail, and ability to perform job duties in a repetitious and fast paced environment

Must have the ability to speak, understand, and write English in order to meet guest's needs

High school diploma/GED or equivalent experience required

Ability to lift, push and pull up to 50 pounds on a regular basis throughout shift, and up to 75 pounds on an occasional basis

Requires ability to complete physically demanding responsibilities such as walking, standing, carrying, and moving about the property continuously throughout the shift