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Montgomery County Government · 1 day ago

HR Liasion, (Program Manager II), Grade 25

Rockville, MD

Full-time

Onsite

Mid, Senior Level

$84K/yr - $134K/yr

5+ years exp

Montgomery County Government is seeking a Program Manager II to serve as the HR Liaison for the Department of Housing and Community Affairs. This role involves managing HR activities, facilitating recruitment and onboarding processes, and providing oversight for customer service operations within the department.

GovernmentNon Profit

Responsibilities

Serves as the HR Liaison to administer personnel matters, including but not limited to recruitment, selection, classification studies, position creations and reclassifications, promotions, compensation analyses, benefits, and advertising jobs on various job boards and organizations

Facilitate and manage the internal hiring process with DHCA managers, which includes preparing job ads, interview scheduling, preparing interview packets, determining appropriate salary, preparing wage equity analyses, drafting a justification memo for salary recommendations in accordance with personnel regulations and collective bargaining agreement, and conducting reference checks

Coordinate the onboarding process for new employees including partnering with IT for system set-up, ID badges and access, providing and presenting new employee orientation for the department, address inquiries on County and DHCA procedures and other logistics needed for new DHCA employees (i.e. parking, gym, bathroom, kitchen)

Performs position transactions in Oracle system for new positions, reclassifications, abolishment, and other segment updates

Provide internal support to managers relating to disciplinary actions, performance issues, and other personnel matters in accordance with County Regulations and Administrative Procedures

Collaborate with OLR and County Attorney to resolve labor issues, handle disciplinary actions; and grievances

Draft memos and follow up on correspondences relating to grievances, complaints, disciplinary actions, and probationary employees' extensions and terminations

Oversee management of the DHCA customer service front desk

Establish a schedule that ensures full coverage of the front desk

Establish customer service standards, policies, and measures for walk-ins, calls and online support

Update labor distributions for incoming and outgoing employees in Oracle system according to the fiscal year budget

Qualification

OracleRecruitmentLabor RelationsCustomer Service ManagementProject ManagementCommunication SkillsOrganizational SkillsDetail-oriented

Required

Five (5) years of professional work experience in Administrative Services, HR, Labor Relations or other related fields

Graduation from an accredited college or university with a Bachelor's Degree

An equivalent combination of education and experience may be substituted

Excellent oral and written communication skills

Well-organized and detail-oriented

Ability to adhere to deadlines, work independently, and make recommendations in a timely manner

Familiarity with government organization and structure, County Procurement, Human Resources, Labor Relations, Personnel Regulations, Administrative Procedures, and contracting

Ability to plan and coordinate county-wide activities for a large and growing department and communicate across departments