Client Service Associate jobs in United States
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Cary Street Partners · 1 day ago

Client Service Associate

Cary Street Partners is a financial services company focusing on wealth management. They are seeking a Client Service Associate to provide primary support to the Wealth Management Group, assisting Financial Advisors and handling various client operations.

Asset ManagementVenture CapitalWealth Management
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Responsibilities

Provides a consistently positive client experience through excellent service and execution in maintaining client accounts
Displays exemplary client service skills and mindset operating with a high degree of accuracy, attention to detail, organizational skills, and follow-through
Displays deep industry knowledge in assisting clients
Follows strict adherence to all CSP compliance policies, procedures, and standards
Maintains client files & profiles in the contact management system
Leads account opening, money movements, account transfers, wires & all account maintenance & documentation
Enters data & builds client profile in eMoney
Prepares daily & weekly transaction ledgers
Handles alerts and action items from platforms
Regularly prioritizes and manages time-sensitive tasks
Masters custodial, portfolio management, and customer relationship management software and platforms
Supports Financial Advisor by preparing correspondence and commentary, client proposals, presentations, and spreadsheets
Manages meeting logistics, materials & presentations
Assists with formulation of policies and procedures for opening accounts, maintenance of client files, monthly preparation of information for client billing and other operational functions performed on a regular basis
Performs various administrative functions for the office: answering and directing phone calls, managing incoming and outgoing mail & packages, ordering supplies, & maintaining office equipment
Assists Financial Advisors, Branch Office Manager, or Regional Manager with client or office events & initiatives
Maintains regular and reliable attendance

Qualification

Client service skillsFinancial services knowledgeOrganizational skillsFidelity platform knowledgeSIE & 7 licensesVerbal communicationWritten communicationTeam collaborationAttention to detail

Required

Bachelors' degree required
Excellent organizational skills and interpersonal capabilities to effectively interact with employees, clients, and vendors
Detail oriented and have the flexibility and ability to prioritize various projects and take initiative on tasks
Provides a consistently positive client experience through excellent service and execution in maintaining client accounts
Displays exemplary client service skills and mindset operating with a high degree of accuracy, attention to detail, organizational skills, and follow-through
Displays deep industry knowledge in assisting clients
Follows strict adherence to all CSP compliance policies, procedures, and standards
Maintains client files & profiles in the contact management system
Leads account opening, money movements, account transfers, wires & all account maintenance & documentation
Enters data & builds client profile in eMoney
Prepares daily & weekly transaction ledgers
Handles alerts and action items from platforms
Regularly prioritizes and manages time-sensitive tasks
Masters custodial, portfolio management, and customer relationship management software and platforms
Supports Financial Advisor by preparing correspondence and commentary, client proposals, presentations, and spreadsheets
Manages meeting logistics, materials & presentations
Assists with formulation of policies and procedures for opening accounts, maintenance of client files, monthly preparation of information for client billing and other operational functions performed on a regular basis
Performs various administrative functions for the office: answering and directing phone calls, managing incoming and outgoing mail & packages, ordering supplies, & maintaining office equipment
Assists Financial Advisors, Branch Office Manager, or Regional Manager with client or office events & initiatives
Maintains regular and reliable attendance
Ability to work effectively on multiple projects
Collaborative team player with positive attitude
Unquestionable integrity and good judgment
Ability to learn new processes quickly, take initiative, and multi-task with little supervision
Excellent verbal and written skills
Ability to organize and prioritize work with attention to detail

Preferred

Three plus years prior experience preferred
Experience in financial services industry with operations or sales assistant experience preferred
Knowledge of Fidelity platform preferred
Current SIE & 7 license or the ability to obtain these licenses preferred, but not required

Company

Cary Street Partners

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Cary Street Partners is a venture capital firm that specializes in wealth and asset management services.

Funding

Current Stage
Growth Stage
Total Funding
$9.71M
Key Investors
CIVC Partners
2025-04-07Private Equity· $7.68M
2024-06-17Series Unknown· $0.48M
2023-04-28Series Unknown· $0.95M

Leadership Team

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Joseph Schmuckler
Chief Executive Officer
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T
Thomas Tullidge, Jr.
Co-Founder, CSO, Legal and Finance, and MD
Company data provided by crunchbase