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Intuitive Health · 1 day ago

Director, Revenue Operations

United States

Full-time

Remote

Director/Executive

7+ years exp

Intuitive Health is a pioneering company in the ambulatory care space, known for its innovative combined emergency room and urgent care model. The Director of Revenue Operations will lead all revenue operations in support of the Growth team, focusing on enhancing processes and tools to drive increased revenue growth and improve operational effectiveness across revenue teams.

Emergency MedicineHealth CareHospitalMedicalPrimary and Urgent Care

Responsibilities

Ensure that the company’s sales, marketing and customer success teams have the data, processes, and systems required to operate at their best, through strategic design as well as hands-on systems administration and improvement efforts

Develop and document the business processes that the revenue teams (marketing, sales, customer support) will utilize to work prospects through the buyer’s journey

Set up the overall framework to measure performance within the go-to-market organization, including the definition of the metrics, reporting, and meeting cadences to review and forecast the business

Deliver accurate reporting that gives a clear picture of our sales and marketing funnel and do so in an accurate and timely fashion

Analyze the sales and marketing funnel and proactively provide insights into changes as well as recommended actions to improve performance

Support the curation and execution of our go-to-market playbook including management of customized pre- and post-sales partner roadmaps

Work cross functionally with the leaders of sales, marketing, CS, and finance when identifying and implementing opportunities for growth

Qualification

Revenue OperationsSalesforceProcess ImprovementData AnalysisProcess Mapping SoftwareStrategic InfluencingCollaboration Skills

Required

Bachelor's degree Required

7-10 years of Experience working within a Revenue Operations function with a middle-market/enterprise sales cycle

Prior experience working in a growth stage company, PE-backed experience a plus

Ability to work at both a strategic level to build out the plans for our revenue systems and at a tactical level to drive flawless execution

Proven leadership delivering core Revenue Operations processes including territory planning, compensation design and comp plan rollout, forecasting, sales enablement, pipeline management, etc., with a clear understanding of industry and tooling best practices

Extremely process oriented and experienced working in process mapping software such as Miro or Lucid

Outstanding analytical skills – very comfortable working with and analyzing data sets and finding what matters

Extensive experience working in Salesforce and a clear understanding of sales force reporting

Experience working across key tools in a typical sales and marketing tech stack (Salesforce, Hubspot, ZoomInfo, etc.)

Excellent collaboration and strategic influencing skills

Experience spearheading process improvement efforts