The Hanover Insurance Group · 1 day ago
Sr Property Field Adjuster - Fredericksburg, VA
Fredericksburg, VA
Full-time
Hybrid
Senior Level
5+ years expThe Hanover Insurance Group has been delivering on their promises for over 170 years and is committed to an inclusive corporate culture. They are seeking a Senior Outside Property Adjuster to handle complex property claims requiring field investigations and inspections while maintaining relationships with insureds and various stakeholders.
Insurance
Responsibilities
Handle complex personal and commercial property claims requiring outside field investigations and/or inspections
Use discretion and independent judgment in claim handling
Possess demonstrated technical knowledge and skills, including product and industry, reflective of successful progression through various job family levels
Identify possibly suspicious claims
Claims handled will be of greater complexity, severity, and exposures, including litigation, and will require a higher level of investigation, analysis, evaluation and negotiation including interpretation of commercial coverage
Authority levels are higher in recognition of the higher proficiency associated with this level
May be used as a technical resource by adjusters; may represent the company at mediation, arbitration and trials
May be responsible for all aspects of each claim, including informal hearings, arbitrations, and claims litigation and maintaining a high level of productivity, confidentiality and customer service
May provide training and mentoring to adjusters
Assignments are broad in nature, usually requiring originality and ingenuity
Qualification
Required
5+ years of adjusting experience
Xactimate certification
Must have or secure and maintain appropriate states adjuster license(s) and continuing education credits
Must have valid driver's license
Required to have and maintain sufficient home-based internet connection
Dedicated to meeting the expectations and requirements of internal and external customers
Makes decisions in an informed, confident and timely manner
Maintains constructive working relationships despite differing perspectives
Strong organizational and time management skills
Ability to negotiate skillfully in difficult situations with both internal and external groups. Demonstrates ability to win concessions without damaging relationships
Demonstrates strong written and verbal communication skills. Promotes and facilitates free and open communication
Understanding of applicable statutes, regulations and case law
Thinks critically and anticipates, recognizes, identifies and develops solutions to problems in a timely manner
Easily adapts to new or different changing situations, requirements or priorities
Cultivates an environment of teamwork and collaboration
Operates with latitude for un-reviewed action or decision
Proficient using MS Office (Excel, Word, etc)
Proficient using Claims systems (i.e. CSS, PMS, etc)
Ability to use a personal computer and other standard office equipment
Ability to travel as necessary
Ability to sit and/or stand for extended periods
Ability to operate a motor vehicle 4-5 hours per day and to get in and out of the vehicle numerous times during the day
Ability to load and unload equipment and supplies weighing up to 30 pounds from a motor vehicle as needed to perform field work
Ability to bend, walk, and climb for several consecutive hours while inspecting damaged buildings, often with utilities turned off or inoperable
Ability to use a ladder safely to get onto and off of roofs, and maintain balance while inspecting roofs
Ability to perform field work in adverse weather
Benefits
Medical, dental, vision, life, and disability insurance
401K with a company match
Tuition reimbursement
PTO
Company paid holidays
Flexible work arrangements
Cultural Awareness Day in support of IDE
On-site medical/wellness center (Worcester only)
Company
The Hanover Insurance Group
The Hanover Insurance Group, Inc., based in Worcester, Mass., is the holding company for several property and casualty insurance companies.
5001-10000 employees
H1B Sponsorship
The Hanover Insurance Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (6)
2023 (2)
2022 (4)
2021 (6)
2020 (4)
Funding
Current Stage
Public CompanyTotal Funding
$500M2025-08-19Post Ipo Debt· $500M
1995-10-20IPO
Leadership Team
Mark Coderre
Vice President, Deputy CISO
Kate B. Williams
President, E&S
Recent News
2025-11-03
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