Dexian · 3 days ago
Contact Center Specialist
West Des Moines, IA
Contract
Onsite
New Grad, Entry Level
$23/hr - $25/hrDexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. They are seeking a Contact Center Specialist to assist customers with inquiries related to their annuity policies, manage address changes, and handle claims questions while maintaining a high call volume.
ConsultingHuman ResourcesInformation TechnologyProfessional ServicesStaffing Agency
Responsibilities
Assisting customers “post-issue” (annuitants with an established policy), performing address changes, claims questions, change in funding decisions, assisting with tax inquiries and any other related tasks servicing an annuity
Call volume is roughly 50+ calls a day
Qualification
Required
Assisting customers 'post-issue' (annuitants with an established policy)
Performing address changes
Handling claims questions
Assisting with change in funding decisions
Assisting with tax inquiries
Performing any other related tasks servicing an annuity
Managing a call volume of roughly 50+ calls a day
Company
Dexian
Dexian provides services for staffing, talent development, and consulting, with a focus on technology, finance, and project management.
Founded in 1994
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Mahfuz Ahmed
Chairman of the Board
Vikram Motiani
Managing Director
Recent News
2025-11-19
Company data provided by crunchbase