Suvida Healthcare · 2 days ago
Neighborhood Engagement Consultant
Fort Worth, TX
Full-time
Onsite
New Grad, Entry LevelSuvida Healthcare is dedicated to enriching the lives of seniors through compassionate care. The Neighborhood Engagement Consultant will develop relationships within the community to enhance patient acquisition and educate potential patients about Suvida's healthcare model.
Elder CareHealth CareHospitalMedicalWellness
Responsibilities
The Neighborhood Engagement Consultant (NEC) reports to the Neighborhood Engagement Manager (NEM) and is responsible for developing relationships with key local organizations, businesses, and individuals within their assigned neighborhood to accelerate patient acquisition opportunities
The NEC will also identify and meet with prospective new patients and their families to introduce them to the Suvida model, as well as guide them from initial education on Suvida through their first scheduled appointment
Serves as the growth engine for the Suvida Neighborhood Center primary care team. Drives new member growth by educating potential patients on our value proposition and healthcare model
Builds and sustains relationships with seniors and businesses in our neighborhoods to generate new lead opportunities year-round
Accountable for achieving designated monthly, quarterly, and annual enrollment and growth targets, as articulated by management
Meets with potential new patients and their families in their homes, place of worship, workplace, community senior centers or residential communities to educate on the Suvida model and value proposition
Cultivates collaborative relationships with insurance brokers, social workers and social service providers, and senior centers to ensure Suvida is top-of-mind when working with Hispanic senior patients in need of a primary care provider
Engages community officials, businesses, and senior outreach programs to collaborate on joint marketing initiatives that contribute to new patient growth
Equips broker, local payer, and community-based partners with comprehensive training and educational collateral to educate potential new patients and their families of the benefits of the Suvida comprehensive care model on behalf of Suvida
Maintains relationships with the clinical and operations teams at the Neighborhood Center to better work as a team in the community
Utilizes available marketing and sales tools to optimize new patient growth
Houses updated prospective patient (client) information in Suvida’s chosen Client Relationship Management tool
Systematically documents prospective patient interactions in CRM tool to effectively manage new patient leads through enrollment
Leverages CRM tool to ensure no lead is left untouched
Works to revive dormant leads through fresh outreach
Collaborates with Center Marketing & Events Coordinator to plan and execute local events within the community
Invites insurance agents and/or brokers to community events to drive patient assignment to Suvida Neighborhood Centers
Consistently engages and nurtures relationships with acquired patients throughout their tenure with Suvida to positively impact retention
Helps address and resolve customer issues
Performs other related duties as assigned
Qualification
Required
Bilingual in English & Spanish, required
High School Diploma or GED equivalent required
Preferred
Sales experience preferred (door-to-door, customer service, retail, cold calling, event marketing)
Valid driver's license, preferred
Bachelor's degree preferred
Benefits
Competitive Pay
Best-In-Class Medical/Dental Coverage
Free Mental Health & Life Coaching for Team Members and their Dependents
Holiday Time Off with Pay
Paid Community Service Day
Paid Parental/Family Leave
Paid Bereavement Leave
Generous Paid Time Off (PTO)
401k Retirement Plan with Company Match
Company
Suvida Healthcare
We're a new kind of healthcare center focused on the unique needs of Hispanic seniors and their families to enable patients to fully live "su vida."
Founded in 2022
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Ana Fuentevilla
Co-Founder and Chief Health Officer
Recent News
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2025-10-21
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