The Hartford · 1 day ago
Data Operations Consultant
Wayne, PA
Full-time
Hybrid
Mid, Senior Level
$120K/yr - $150K/yr
5+ years expThe Hartford is an insurance company committed to making a difference, and they are seeking a highly skilled Data Operations Consultant to join their data team. This role is responsible for ensuring the accuracy and operational excellence of the organization’s data ecosystem, overseeing daily data operations, and driving data quality initiatives.
Auto InsuranceCommercial InsuranceEmployee BenefitsFinanceFinancial ServicesInsuranceLife InsuranceProperty Insurance
Responsibilities
Lead the daily data triage process, managing issue intake, prioritization, escalation, and resolution
Oversee end‑to‑end operational workflows for data ingestion, processing, validation, and delivery
Ensure data pipelines run reliably and exceptions are handled quickly and consistently
Develop and maintain SLAs for issue resolution and operational processes
Monitor data quality KPIs including accuracy, completeness, timeliness, and consistency across core datasets
Define and maintain data validation rules, quality thresholds, and operational controls
Conduct root cause analysis of recurring issues and partner with engineering and business teams to implement preventative solutions
Manage data quality framework scorecards and operational reporting
Identify opportunities to streamline processes, reduce manual effort, and increase automation
Standardize data operations and quality management practices across teams
Create documentation, playbooks, and process maps to ensure repeatability and reduce tribal knowledge
Contribute to data governance standards related to data quality, lineage, metadata, and data definitions
Serve as a primary point of contact for data consumers, providing updates on data availability, issues, changes, and quality improvements
Facilitate communication and resolution with external data providers and internal technology partners
Build relationships across business lines to understand data usage, critical data elements, and downstream impacts
Provide monthly communications and status updates on data operations and quality initiatives
Enhance team engagement, collaboration, and communication across the team and department
Coach analysts in both technical and business skills related to data quality and operations
Foster a culture of accountability, operational excellence, and continuous improvement
Qualification
Required
Bachelor's degree in Information Systems, Data Management, Business, Analytics, or related field
5+ years of experience in data operations, data quality, data governance, or related data management disciplines
Strong understanding of data lifecycle, data pipelines, ingestion workflows, and data dependencies
Strong proficiency in SQL (ability to interpret and write queries and validation rules)
Exposure to data quality tools, workflow tools, monitoring dashboards, and metadata management systems
Experience with issue‑tracking or triage systems (Jira, ServiceNow, etc.)
Understanding of data modeling, lineage, and data governance concepts
Strong understanding of how data is used by the business to support reporting, analytics, decisions, and client communications
Proven ability to translate data issues into business impact
Experience running cross‑functional meetings and managing complex operational workflows
Skilled in developing process documentation, SOPs, and operational playbooks
Excellent communication skills, able to simplify technical issues for business stakeholders
Strong organizational skills with the ability to manage multiple priorities simultaneously
Demonstrated ability to lead others through influence rather than authority
Highly analytical, detail‑oriented, and proactive in problem-solving
Preferred
Experience with Python or data automation workflows
Knowledge of BI tools (Tableau)
Familiarity with data governance frameworks
Benefits
Short-term or annual bonuses
Long-term incentives
On-the-spot recognition
Company
The Hartford
The Hartford is an industry leading provider of property and casualty insurance, group benefits and mutual funds.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1995-12-15IPO
Leadership Team
Christopher Swift
Chief Executive Officer
Recent News
2025-12-09
2025-12-08
EIN Presswire
2025-12-02
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