Saicon · 1 day ago
Business Analyst
United States
Contract
Remote
Mid LevelSaicon is seeking a Business Analyst to support Client Health’s invoicing and collections initiatives. This role will involve collaborating with Customer Success Managers and cross-functional teams to ensure invoice accuracy and improve processes while enhancing customer experience.
AppsEnterprise Resource Planning (ERP)Information Technology
Responsibilities
Lead efforts related to Oracle Health invoicing and collections processes
Conduct weekly check-ins with Customer Success Managers to:
Validate invoice accuracy
Monitor payment status
Track and resolve action items
Analyze end-to-end invoicing and payment workflows
Identify process gaps, system issues, and root causes impacting customers
Drive process improvement initiatives across tools and systems
Lead customer-facing discussions to resolve invoicing issues
Document workflows and recommend scalable solutions
Ensure outstanding invoices are addressed while maintaining a strong customer experience
Qualification
Required
Experience in Business Analysis, Program Management, or Operations
Strong background in Process Improvement
Hands-on exposure to invoicing, billing, AR, or collections
Excellent stakeholder and customer communication skills
Ability to manage multiple workstreams in a remote environment
Company
Saicon
Saicon speclizes in ERP, application management, cybersecurity, automation and architecture services.
Founded in 1998
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Ramesh Lokre
Co-Founder & CEO
Raj Cherukumudi
Global Client Partner and SVP
Company data provided by crunchbase