Information Technology Operations Manager - Laboratory/Healthcare jobs in United States
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Physicians Group Laboratories, LLC · 4 days ago

Information Technology Operations Manager - Laboratory/Healthcare

positionHouma, LA
timeFull-time
remoteOnsite
senioritySenior Level
date5+ years exp

Physicians Group Laboratories (PGL) is seeking an experienced IT Operations Manager to lead and support their laboratory IT infrastructure and clinical systems. This role is critical to ensuring the technology ecosystem runs smoothly and securely, aligning with lab operations and regulatory requirements.

Hospital & Health Care

Responsibilities

Serve as the primary in-house IT contact for technical support and troubleshooting
Lead implementation and support of clinical and operational systems (LIS, EMR, billing platforms)
Act as technical lead for LIS transitions, ensuring alignment with lab workflows and compliance standards
Oversee network security, access controls, and cybersecurity best practices
Coordinate with external IT vendors for infrastructure, integrations, and upgrades
Support integrations with DSOs, procurement platforms, and third-party payer portals
Train staff on technology platforms and support onboarding
Maintain IT asset inventory, system documentation, and access credentials
Support IT policies, risk assessments, and business continuity planning

Qualification

LIS platformsCybersecurity standardsProject managementHealthcare IT experienceTechnical supportTroubleshooting skillsCommunication skills

Required

Bachelor's degree in IT, Computer Science, or related field (or equivalent experience)
5+ years of IT experience, preferably in healthcare, diagnostics, or clinical labs
Experience with LIS platforms (Orchard, LabDAQ, etc.), EHR, or RCM systems
Working knowledge of HIPAA, HITECH, and cybersecurity standards
Strong troubleshooting skills with a customer-service mindset
Proven ability to manage projects and communicate with both technical and non-technical stakeholders

Benefits

Full benefits package (medical, dental, vision, HSA, DCFSA, 401(k))

Company

Physicians Group Laboratories, LLC

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PGL is a laboratory service provider that brings rapid turn around times and cutting edge technology to health care facilities in the Gulf South.
dateFounded in 2013
people-size11-50 employees
web-link
http://www.getpgl.com

Funding

Current Stage
Early Stage

Leadership Team

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Kelli Riggins
Chief Operations Officer
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Rick Pfost
Executive Director of Strategic Partnerships with PGL/PCL Diagnostics
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Company data provided by crunchbase