Service Minds · 1 day ago
Plumbing Sales Consultant
Service Minds is hiring a Residential Plumbing Sales Consultant to join Benjamin Franklin Plumbing's team of skilled professionals. The role focuses on providing top-quality plumbing guidance and service recommendations while ensuring exceptional customer experiences and achieving sales goals.
Building MaintenanceHeating Ventilation and Air Conditioning (HVAC)
Responsibilities
Meet with homeowners to understand their plumbing needs and provide customized solutions
Professionally present detailed service proposals, product options, and financing plans
Deliver a superior customer experience from the first consultation through project completion
Collaborate with plumbing technicians and internal teams to ensure smooth project delivery
Achieve and exceed individual and team sales goals while maintaining the highest standards of integrity
Present repair, replacement, and upgrade options to customers
Build trust and long-term relationships through exceptional customer service
Upsell and cross-sell additional services that benefit the customer
Maintain accurate documentation of work, recommendations, and customer interactions in ServiceTitan
Ensure all work meets safety standards, company policies, and local plumbing codes
Qualification
Required
5+ years of residential plumbing sales service experience
Strong customer service and sales skills with the ability to meet KPIs
Excellent communication and relationship-building abilities
Valid driver's license with a clean driving record
Ability to pass a background check and drug screening
Professionalism, reliability, and dedication to safety
Confidence in recommending solutions and closing sales
Ability to work independently and as part of a collaborative team
Benefits
401(k) with employer match
Choose from HMO, PPO, or HDHP medical plans
Immediate access to benefits starting the first of the month after 30 days
Paid Time Off (PTO) & paid holidays
Life Insurance, Short-Term and Long-Term Disability
Health Savings Account (HSA) options
Flexible Spending Accounts (FSA)
Employee Assistance Program (EAP)
24/7 telehealth services
Company take-home vehicle, fuel card, and iPad provided
30% employee discount on our services
Champions Club — top performers earn all-expenses-paid vacation trips for themselves and a guest
Ongoing training, development, and leadership programs
Supportive work environment that prioritizes growth and teamwork