Service Tech/Advisor jobs in United States
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Trek Bicycle · 2 days ago

Service Tech/Advisor

Trek Bicycle is a company dedicated to getting more people on bikes and providing amazing benefits for employees. As a Service Technician/Advisor, you will care for bikes, troubleshoot repairs, and build relationships with customers to ensure their satisfaction.

ManufacturingProduct DesignSporting Goods

Responsibilities

Troubleshoot repairs and service all kinds of bikes on the spot
Install the awesome accessories customers select for their new bike
Build relationships with people who trust you to keep their gear running flawlessly
Support the Service Manager
Act as the face of the department to customers when the Service Manager is not available

Qualification

Customer serviceCommunication skillsProblem solvingAttention to detailWillingness to learnTeamwork

Required

Self-motivation, a positive, team-focused mentality, plus a willingness to pitch in on any task
Fantastic hospitality—a warm, approachable manner, great listening skills, and a drive to help in any way you can—even on the toughest, busiest days
Top-notch communication skills
Impressive attention to detail and a love for tinkering ‘til you figure it out
Eagerness to learn the ins and outs of servicing bicycles
A desire to continually learn proper service methods and new technologies

Benefits

Flexible and fun company culture
Competitive health care
PPO & HDHP medical plan options, Dental insurance, Vision insurance
Flexible Spending Accounts (FSA)
Free life insurance & optional term life insurance
Competitive vacation package
401(k) with match and Employee Stock Ownership Plans (ESOP)
12 weeks of maternity leave with 100% pay
Paid company holidays
Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs)
Employee discounts on all product
Deep partner retail discounts

Company

Trek Bicycle

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Trek Bicycle is a bicycle design and manufacturing organization.