Hawthorne Executive Search · 1 week ago
Director of Customer Success
United States
Full-time
Remote
Director/Executive
$160K/yr - $190K/yrHawthorne Executive Search is a leader in the data storage, cloud, managed services and cybersecurity space. You will lead a virtual team of Customer Success professionals focusing on maintaining high renewal rates and identifying upsell opportunities for the sales organization.
E-CommerceRecruitingRetailStaffing Agency
Hiring Manager
Robert Hawthorne
Responsibilities
Lead a virtual team of CS professionals in this recently formed part of their organization
Maintain high renewal rates for mid-market and enterprise clients
Conduct strategic account reviews
Identify upsell/cross sell opportunities for the sales organization
Qualification
Required
Experience leading a virtual team of customer success professionals
Strong understanding of data storage, cloud, managed services, and cybersecurity
Ability to maintain high renewal rates
Experience conducting strategic account reviews
Skill in identifying upsell/cross-sell opportunities for sales organizations
Desire to help build a startup within an established company
Commitment to education and professional growth and development
Company
Hawthorne Executive Search
Hawthorne Executive Search is a leading boutique executive search firm. Industry focus is Retail and E-commerce, Digital Transformation.
Founded in 2002
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase