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Kaiser Permanente · 1 day ago

Managerial Consultant III

Atlanta, GA

Full-time

Onsite

Mid, Senior Level

4+ years exp

Kaiser Permanente is a leading healthcare organization, and they are seeking a Managerial Consultant III to drive the implementation of strategic business initiatives across various functional tracks. The role involves managing cross-functional projects, developing business initiatives, and ensuring stakeholder alignment while monitoring compliance and assessing performance metrics.

Health CareHospitalMental HealthNon ProfitPersonal Health

Comp. & Benefits

Responsibilities

Pursues effective relationships with others by proactively providing resources, information, advice, and expertise with coworkers and members

Completes work assignments autonomously by applying up-to-date expertise in subject area to generate creative solutions; ensures all procedures and policies are followed; leverages an understanding of data and resources to support projects or initiatives

Serves as a consultant to ensure the alignment, buy-in, and coordination of diverse stakeholders to drive the implementation of strategic business initiatives and projects/programs across one or more functional tracks or workstreams by identifying and ensuring representation and inclusion of appropriate stakeholders; building rapport and partnerships with stakeholder teams, third party vendors, and senior management; working with stakeholders to develop goals and set the prioritization of deliverables; developing a menu of solutions for ambiguous requests; discussing involvement of business processes (e.g. change management, communication) and facilitating decisions necessary for the delivery of business initiatives; communicating tough issues to stakeholders while maintaining an independent perspective; and making formal presentations and providing reports to various senior level audiences

Contributes to business strategy, organizational alignment, and prioritization of business initiatives by working closely with senior leaders to facilitate the development, refinement, and articulation of the business strategy; defining, developing, and evaluating performance metrics, standards, and methods to establish business success; developing strategic roadmaps for solution development and deployment; collaborating with cross-functional stakeholders, often with competing/conflicting objectives to ensure cohesive and reachable metrics; refining strategic plans and performance metrics as appropriate; and managing assigned initiatives or portfolio to ensure delivery of measurable results and alignment with strategic objectives

Leads the work of project/program team members by requesting and coordinating internal and/or external resources based on the alignment of team member skills and project/program demands; and delivering and promoting strategic vision and objectives to team members

Develops requirements for mid-to-large-scale business, process, or system solutions within assigned or across business domain(s) by interfacing stakeholders and cross-functional teams as appropriate; leveraging multiple business requirements gathering methodologies to identify business, functional, and non-functional requirements; developing and documenting comprehensive business cases to assess the costs, benefits, and ROI of proposed solutions; and leading team members in the development process as appropriate

Develops and implements business initiatives, systems, and/or processes to a desired future state by maintaining a working understanding of how current processes impact business operations across multiple domains; mapping current state against future state processes; engaging stakeholders to identify the operational needs and impact of requirements on upstream and downstream solution components; providing options and recommendations to senior management and business stakeholders on how to integrate solutions and deliverables with current systems and business processes across regions and domains; identifying and validating value gaps and opportunities for process enhancements or efficiencies; and establishing appropriate governance and workgroup infrastructures to accomplish strategic outcomes

Manages moderately complex, cross-functional projects and/or programs by coordinating stakeholders; recommending or assigning team resources based on project needs and team member strengths; consulting in the development, analysis, and management of project/program plans; collaborating on the coordination of project/program scope, schedules, and resource forecasts; proactively monitoring and identifying project/program/business initiative risks, issues, and trigger events; developing mitigation plans and strategies; and resolving or escalating risks or issues as appropriate

Proactively monitors and identifies client, project, program, and/or business risks, issues, and trigger events by developing mitigation plans and strategies; and resolving or escalating risks or issues as appropriate

Participates in and may lead change management plans associated with business initiatives by engaging stakeholders to obtain support and buy in for changes; partnering with senior management, project/program champions, and business owners to communicate and align improvement initiatives with business objectives; identifying appropriate change management method and approach; and ensuring stakeholders embrace a change management mindset, understand intent and purpose, and foster a culture of change

Performs assessments of strategic performance metrics to support business initiatives by working with data analytic teams to translate business requirements into analytic specifications; identifying appropriate data analysis tools and approach to assess business performance; determining suitable data gathering and analysis methods (e.g., process observation, hard data, etc.); defining data requirements and obtaining customer agreements, including customer requirements as appropriate; conducting statistical analyses and/or testing to evaluate the effectiveness of business solutions; and identifying and alleviating risks through data-driven analysis

Serves as an advocate for continuous learning and professional development by keeping abreast of industry practices, standards, and benchmarks; attending and participating in roadshows, conferences, training seminars, and/or speaking events as appropriate; contributing to the ongoing enhancement and innovation of consulting practices, standards, and methods across KP; serving as an advocate to ensure continuous learning and improvement is championed as a people strategy; providing training and guidance to stakeholders as appropriate; and providing ongoing coaching to build a continuous improvement mindset and build capabilities that drive results

Supports vendor management as required by assisting with reviews of vendor performance levels; ensuring service level agreements are met; and partnering with Procurement and/or Legal to develop service level and/or scope of work agreements as appropriate

Monitors compliance of work activities by ensuring business plans and team members adhere to KP, departmental, and/or business line policies and procedures

Qualification

Data AnalyticsChange ManagementBusiness Process ImprovementProject ManagementBusiness Relationship ManagementRisk AssessmentFinancial AcumenDependabilityInfluencing OthersOrganizational SavvyDiversityEquityInclusion SupportShort-Long-term Learning & RecallAmbiguity/Uncertainty ManagementDrives ResultsHealth Care IndustryManaging Diverse RelationshipsCommunicationTeamworkProblem SolvingFacilitation SkillsCreativityNegotiationAttention to DetailConflict Resolution

Required

Bachelors degree from an accredited college or university and Minimum four (4) years experience in consulting, project management, data analytics, operations or a directly related field OR Masters degree in Business Administration, Public Health, Health Services Administration, or related field and Minimum two (2) years experience in consulting, project management, data analytics, operations or a directly related field OR Minimum seven (7) years experience in consulting, project management, data analytics, operations or a directly related field