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The Hanover Insurance Group · 2 days ago

Associate Territory Sales Manager

Nashville, TN

Full-time

Onsite

Entry, Mid Level

2+ years exp

The Hanover Insurance Group has been committed to delivering on promises for over 170 years. They are seeking an Associate Territory Sales Manager to partner with the Territory Sales Manager in agency prospecting, training, and marketing to improve agency satisfaction and engagement.

Insurance

Responsibilities

Develop and execute a training/onboarding plan for all new appointments within the assigned territory, so that new agents are issuing Hanover policies within first month of appointment

Execute and manage marketing campaigns for TSMs if needed

Provide consolidation support such as: scheduling and facilitating kick-off meetings, developing timelines, ensuring timelines are adhered to by agency, ensuring all declaration pages are pulled from the Agency in an agreed upon amount of time and participating in developing profitable growth through book rolls within existing and new independent agencies, Reviewing spreadsheet with agency and secure monthly issue order

Gather competitive intelligence data and drive understanding of competitors within the department

Complete quotes for book rolls, (fast Starts, Competitiveness check)

Create and distribute agency level communication for agents to include newsletters, web based messages, and other relevant forms of communication

Serve as a project leader to develop specific agency marketing plans for agencies upon request

Provides training to reengage existing CSR/Agents on Hanover Systems

Provide sales focused training for groups of agents as needed

Educate and train agency staff on Hanover product suite/capabilities

Prepare for and execute statewide agency meetings

Provide customer service to agencies on any questions related to Hanover capabilities; process issues, resolving problems, etc

Work with the TSM to create and deliver sales presentations

Work with the agencies on any questions related to Hanover capabilities, book-roll process, quoting Hanover policies, and resolving problems, etc

Manage agency compliance with Company business processes

May directly manage a small group of agents requiring maintenance support

Qualification

P&C knowledgeProduct knowledgeSales acumenAgency economicsTrainingOnboardingComputer skillsCommunicationOrganizational skillsNegotiation skillsTeamwork

Required

Bachelor's degree or equivalent experience

Typically 2 to 5 years of work experience

Dedicated to meeting the expectations and requirements of internal and external customers

Makes decisions in an informed, confident and timely manner

Maintains constructive working relationships despite differing perspectives

Strong organizational and time management skills

Ability to negotiate skillfully, effectively influence and persuade others

Considers the perspectives of others and gives them credibility

Demonstrates strong written and verbal communication skills, specifically, strong at formally and informally presenting to others. Promotes and facilitates free and open communication

Thinks critically and anticipates, recognizes, identifies and develops solutions to problems in a timely manner

Easily adapts to new or different changing situations, requirements or priorities

Demonstrates product knowledge of both Company and industry P&C products

Cultivates an environment of teamwork and collaboration

Computer experience (MS Office, excel, word, etc.)

Excellent computer skills, including MS Office, TAP and POS

Ability to travel. (Travel estimated at 50 to 70% of time)