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Craven Community College · 3 days ago

Administrative Assistant - Small Business Center

New Bern, NC

Part-time

Onsite

Entry Level

2+ years exp

Craven Community College is seeking an Administrative Assistant for their Small Business Center. The role involves providing clerical, administrative, and technical support, including customer service, event coordination, and database management to assist in the planning and execution of the Center’s programs.

E-LearningEducation

Culture & Values

Responsibilities

Provides excellent customer service and assistance to existing and potential clients

Uses the Small Business Center Network’s Client Management System (CMS) and schedules client appointments

Coordinates and schedules training events and any necessary contracting and invoicing

Provides general administrative support including preparation of memorandums, correspondence, etc

Surveys and reports client satisfaction with education programs and events; monitors files and ensures that assistance is tracked and surveys are completed

Supports education programs and relationships with key SBC and community partners

Assists with the collection, analysis and reporting of data as assigned

Provides support in the monitoring of the SBC budget

Performs requisition requests or order supplies and materials

Participates in the maintenance of the SBC catalog of events and necessary CMS entries

Represents the SBC in the absence of the Director

Performs other job-related duties and projects as assigned in support of the College’s mission, core values and goals

Qualification

Microsoft OfficeCustomer ServiceData AnalysisSocial Media MarketingEvent CoordinationPlanningOrganizationAttention to DetailEffective CommunicationInterpersonal Skills

Required

High school diploma

Two (2) years' experience in an office environment performing administrative tasks

Intermediate knowledge of clerical processes and procedures and standard office procedures, practices and equipment

Intermediate knowledge of statistical record keeping

Intermediate knowledge of report preparation

Intermediate knowledge of record control

Intermediate knowledge of marketing on social media platforms

Advanced computer skills and technical proficiency in Microsoft Office applications

Effective verbal, listening and written communication skills

Attention to detail and high level of accuracy

Effective planning, coordination and organizational skills to meet work deadlines

Interpersonal skills with proven ability to work in a team environment

Ability to record, compile, analyze and summarize data

Ability to handle confidential information with absolute discretion

Establish and maintain effective working relationships with those contacted in the course of work

Ability to display tact and poise at all times

Commitment to diversity, equity and inclusion; demonstrated ability to work effectively with a culturally diverse workforces, including those with different levels of academic preparation and varying physical and learning abilities, and socioeconomic levels