InTown Suites · 3 days ago
Wireless IoT & Network Project Engineer
Atlanta, GA
Full-time
Hybrid
Senior Level
5+ years expInTown Suites is seeking a Wireless IoT & Network Project Engineer responsible for the design, deployment, and improvement of the company's wireless network and IoT systems. This role involves managing projects from initiation to closeout, ensuring technology rollouts are delivered on time and within budget.
Customer ServiceHospitality
Responsibilities
Administer and optimize company-wide wireless infrastructure using Aruba Central, including configuration templates, group policies, firmware lifecycle management, and alerting
Monitor wireless performance, capacity, and coverage; proactively identify and resolve issues impacting guest and staff connectivity
Execute RF planning, tuning, and site-level optimization to improve signal quality and reduce interference
Maintain consistent WLAN standards across all properties, ensuring alignment with corporate configurations and security policies
Own end-to-end reliability and user experience of guest WiFi, including bandwidth allocation, captive portal behavior, segmentation, and service-level performance
Partner with property teams to troubleshoot escalated guest WiFi issues quickly and professionally
Deliver ongoing improvements that raise guest satisfaction and reduce ticket volume
Design and support network integration for IoT devices and systems (e.g., smart locks, cameras, sensors, HVAC/energy management, kiosks, signage, etc.)
Implement secure network segmentation and access controls for IoT, protecting core systems while enabling device functionality
Collaborate with application, cyber, and operations teams to validate device interoperability, performance, and supportability before large-scale rollout
Lead wireless, IoT, and telecom projects from initiation through closeout, including requirements gathering, scope definition, scheduling, risk tracking, and status reporting
Build project plans, milestones, and rollout playbooks for multi-site deployments
Coordinate cross-functional stakeholders to ensure smooth execution
Manage change control, cutover planning, and post-deployment validation to ensure minimal disruption to operations and guests
Produce clear executive-ready updates on progress, blockers, costs, and outcomes
Act as the technical and project lead for vendor management, including MSPs, telecom carriers, and IoT solution partners
Define project requirements, review proposals/SOWs, validate deliverables, and ensure vendors meet SLAs and timelines
Coordinate telecom circuits, failover design, and carrier performance oversight to support stable connectivity across properties
Maintain accurate vendor documentation, inventories, pricing, and escalation paths
Maintain network diagrams, configuration standards, SOPs, and property-specific wireless/IoT documentation
Track recurring incidents and implement root-cause fixes to reduce downtime
Recommend upgrades, tooling, and architecture improvements to support growth and modernization
Qualification
Required
5–10 years of progressive experience in wireless networking and enterprise network support, preferably in hospitality, multi-site retail, or similarly distributed environments
Hands-on experience with Aruba Central managing enterprise wireless deployments
Strong wireless networking background (WLAN design, RF fundamentals, roaming, interference mitigation, troubleshooting)
Experience supporting guest-facing/WiFi or other high-availability customer networks
Proven success integrating and supporting IoT systems on enterprise networks (segmentation, device onboarding, secure access)
Experience with vendor management, including MSP management and telecom oversight
Demonstrated project management experience leading multi-site technical deployments, coordinating stakeholders, and tracking scope/schedule/budget
Excellent communication skills with the ability to translate technical issues for non-technical audiences
Preferred
Aruba certifications (ACMA/ACMP/ACSP or equivalent)
Familiarity with NAC / zero-trust segmentation and network security best practices
Experience with captive portals, PMS integrations, or WiFi analytics platforms
Formal PM exposure and tools
Company
InTown Suites
InTown Suites provides hospitality services.
1001-5000 employees
Funding
Current Stage
Late StageRecent News
Globe Newswire
2024-05-29
Company data provided by crunchbase