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Chubb · 1 day ago

Senior Risk Solutions Advisor

Whitehouse Station, NJ

Full-time

Onsite

Mid, Senior Level

$62K/yr - $84K/yr

Chubb is a world leader in insurance, and they are seeking a Senior Risk Solutions Advisor to support their Risk Consulting process. This role focuses on delivering effective client solutions, enhancing satisfaction, resolving complex issues, and educating clients on Loss Prevention and Mitigation solutions.

Commercial InsuranceFinancial ServicesHealth InsuranceInsuranceMortgageRisk Management

Responsibilities

Conduct personalized consultations to understand client needs and position service solutions

Apply knowledge of property/casualty risk control, loss prevention, inspection processes, and construction codes to provide tailored solutions

Understand risk characteristics across U.S. territories

Resolve escalations and challenges creatively through appropriate channels

Make recommendations and deliver full-service solutions addressing client pain points and future needs

Educate clients on loss prevention benefits, simplifying complex technical concepts

Deliver difficult messages when necessary

Research and address vendor escalations to improve workflows

Respond promptly to client and agent inquiries

Collaborate with team members and business partners to ensure a quality client and agent experience

Share feedback to enhance service solutions

Qualification

Risk consulting experienceClient engagementLoss prevention knowledgeMP Real-Time proficiencyMicrosoft Suite skillsCustomer service focusCommunication skillsTime managementRelationship-building skillsStrategic thinking