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Akron Children's · 3 days ago

Patient Access Service Representative / Registration

Boardman, OH

Part-time

Onsite

Entry Level

2+ years exp

Akron Children's is seeking a Patient Access Service Representative to perform initial contact for patient access admitting services. The role involves managing patient registration duties, including data collection and financial eligibility confirmation.

Health Care

Responsibilities

Performs initial contact for all patient access admitting services, emergency department, and outpatient registration duties to include, but not limited to: pre-admission/admission data collection; inpatient admission/updating and ongoing maintenance of inpatient bed/patient census activity

Processes medical records discharges and retrieve medical records, as applicable

Registers complete and accurate social, demographic and financial information to create the patient's record in the system

Obtains the appropriate signatures on the necessary forms to treat the patient and to bill the insurance

Prepares forms and patient ID cards

Confirms financial eligibility when applicable

Processes the patient record and financial folders

Maintains/controls on the cash flow of payments and daily deposits

Other duties as required

Qualification

Registration experienceInsurance verificationCustomer serviceMedical terminologyMS Office proficiencyInterpersonal skillsAttention to detailTeamwork

Required

Experience with interacting with patient/customers [i.e., neonates/newborns, children, adolescents, young adults, middle-aged adults and geriatric adults as applicable] with the understanding of their needs for self-respect and dignity is required

Experience working with all levels within an organization is required

Proficiency in MS Office [Outlook, Excel, Word] or similar software is required

Education: High school diploma or equivalent is required

Preferred

Experience in registration, insurance verification/pre-certification, patient accounts and/or customer service functions, preferably in a medical setting, is preferred

Experience with medical terminology knowledge or documented certification of class completion is preferred

Experience in healthcare is preferred

Years of relevant experience: Minimum 2 years is preferred. Experience working in the medical field in registration, insurance verification/pre-certification, patient accounts, billing, and/or customer service department(s) in service industries preferred