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Vivid Seats · 1 day ago

Manager, Compensation & HR Operations

Chicago, IL

Full-time

Hybrid

Mid, Senior Level

$130K/yr - $160K/yr

6+ years exp

Vivid Seats is a leading online ticket marketplace dedicated to connecting fans with live events. The Manager, Compensation & HR Operations will oversee compensation, benefits, and HRIS programs, ensuring competitive and equitable pay practices while collaborating closely with HR leadership and Finance.

EventsInternetMarketplaceReservationsTicketing

Responsibilities

Own day-to-day compensation administration, including maintaining compensation data to help provide guidance for promotions, offers, and role changes

Support and execute annual merit, bonus, and incentive planning cycles in partnership with HR leadership and Finance

Maintain compensation frameworks, pay bands, leveling, and pay transparency documentation

Conduct market pricing, benchmarking, and Radford survey submission to ensure competitive and equitable pay practices

Administer company benefits programs and 401(k), including vendor and broker management

Manage ownership of the HRIS (Workday), ensuring accurate data, effective workflows, and reliable reporting

Manage HRIS processes tied to compensation, benefits, promotions, and employee lifecycle events

Lead a team of 4 in the HR Operations and Employee Experience functions, which includes overseeing facilities and engagement activities

Partner cross-functionally to improve people processes, reduce friction, and support business priorities

Acclimate to Vivid Seats’ values and organizational goals to understand how your department drives initiatives forward

Build relationships with HR, Finance, Payroll, and key business partners while learning the business and culture

Gain fluency in compensation programs, benefits offerings, and HRIS workflows; ensure day-to-day operations run smoothly

Identify early risks, gaps, and quick-win opportunities and align on priorities with HR leadership

Empower and coach team members to achieve personal and functional goals that correlate to department objectives

Develop and lead initiatives for your team that enhance process, drive innovation, and build on Vivid Seats values

Independently manage compensation and benefits execution

Fully own HRIS (Workday) workflows and reporting related to compensation, benefits, and employee lifecycle events

Monitor and evolve team deliverables, individual goals, and overall performance to ensure alignment with broader initiatives of your department and the organization while coaching your team to grow skill sets

Collaborate with stakeholders to confirm accurate prioritization and refine processes for collaboration and best practices

Operate as a trusted advisor on compensation and benefits decisions, proactively flagging risks and opportunities