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Concord Hospital Health System · 1 day ago

Assistant Practice Manager| Center for Urologic Care

Concord, NH

Full-time

Onsite

Mid, Senior Level

3+ years exp

Concord Hospital Health System is seeking an Assistant Practice Manager to oversee the operations of the Concord Hospital Medical Group. The APM will supervise staff, ensure compliance with policies and regulations, and enhance the patient experience through effective management and communication.

Health CareHospital

Responsibilities

Supervises the daily activities of the department, and provides on-site leadership. Ensures proper scheduling and coverage

Responsible for ensuring competency, growth and development and performance management of PCC/Registrar staff. Conducts annual performance evaluation of clerical staff in collaboration with Practice Manager/Practice Administrator

Maintains an account of staff attendance and reliability. Processes payroll in accordance with best practices

Monitors daily productivity associated with registration and referral coordination

Adheres to policies and procedures on ordering, receiving, inspecting, stocking, recording, and reconciliation of office supplies

Establishes positive working relationships with providers, resource provider, interdepartmental peers, onsite coder; and practice leadership team. Demonstrates a high level of professionalism toward patients, providers, staff, peers and administrators, reflective of Concord Hospital Service Behaviors. Accountable for effective and timely communication to providers, staff, administrators, and patients

Manages support staff by assuming responsibility for timely hiring, addressing issues related to delinquency and unauthorized use of overtime, and executing disciplinary action in collaboration with Practice Manager/Practice Administrator, and ensures communications are documented

Works independently and within a team on special, nonrecurring and ongoing projects. Coordinates multiple aspects of projects, events, and other complex activities

Qualification

Medical office operationsElectronic medical recordsLeadership experiencePatient flow managementBillingCodingMedical terminologyCommunication skillsTeam collaboration

Required

High School diploma and minimum of 5 years of related experience or; Associates Degree and minimum of 3 years of related experience or; Bachelor's degree. Degrees may be in progress

Minimum of one year demonstrated leadership experience

Knowledge of medical office operations, including scheduling, registration, electronic medical records, patient flow, billing, coding, charge capture, referrals, authorizations, payor guidelines, compliance, credentials, privileges, regulatory agencies, and DNV standards

Familiarity with medical terminology preferred