Le Sueur Incorporated ยท 5 days ago
IT Helpdesk Intern through May 2026
Le Sueur, MN
Internship
Onsite
Intern
Start in 2026 SpringLe Sueur Incorporated is seeking an IT Helpdesk Intern to provide first-line technical support to end users. This role involves diagnosing, troubleshooting, and resolving basic hardware, software, and network issues, making it ideal for an entry-level candidate seeking hands-on experience in an IT support environment.
Mining
Responsibilities
Serve as the first point of contact for IT support requests via ticketing system, phone, or email
Troubleshoot basic hardware issues (desktops, laptops, printers, monitors, peripherals)
Assist users with software issues related to Windows, Microsoft 365, Outlook, Teams, and common business applications
Perform password resets and account support in Active Directory and Microsoft 365
Set up and deploy workstations, laptops, and mobile devices
Document issues, resolutions, and procedures clearly in the ticketing system
Escalate unresolved or complex issues to Level 2/3 support as appropriate
Assist with routine IT tasks such as inventory management, patching, and equipment replacement
Follow IT policies, security procedures, and best practices
Qualification
Required
Basic understanding of Windows operating systems
Familiarity with Microsoft Office / Microsoft 365
Strong customer service and communication skills
Ability to follow instructions and troubleshoot methodically
Willingness to learn and take direction
Reliable, punctual, and professional demeanor
Routinely able to manually lift and move product and materials up to 55 lbs
Power grip and wrist turn, including the use of hand tools and/or steering for truck
Walk, sit or stand for up to 12 hours with intermittent breaks
Push / pull 100lbs
See, inspect, and evaluate product quality
Read and understand written work instructions in English
Work in a non-climate controlled environment, including hot and humid conditions
Walk up and down steps
Climb ladders and stairs of varying height
Wear task-based Personal Protective Equipment (PPE)
Preferred
Basic knowledge of Active Directory
Familiarity with ticketing systems (e.g., Service Desk, Jira, Freshservice, etc.)
Understanding of basic networking concepts (IP addresses, Wi-Fi, VPN)
Enrollment in or completion of IT-related coursework or certifications (CompTIA A+, Network+, etc.)
Company
Le Sueur Incorporated
Le Sueur offers sand casting, permanent mold, and die-casting services.
Founded in 1946
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2023-01-05Private Equity
2023-01-05Debt Financing
2023-01-05Acquired
Leadership Team
Greg Paolini
President & Chief Executive Officer
Michael Jindra
Chief Financial Officer
Recent News
2023-12-15
2023-01-06
Company data provided by crunchbase