Career Team · 1 day ago
RESEA Coordinator
Plano, TX
Full-time
Onsite
Entry Level
$45K/yr - $55K/yr
1+ years expCareer TEAM is a leading workforce development organization on a mission to transform lives. They are seeking a RESEA Specialist who will provide career counseling, intensive case management, and follow-up services to participants referred through the Reemployment Services & Eligibility Assessment Program.
Management Consulting
Responsibilities
Provide case management services to RESEA participants who are selected to participate
Lead RESEA Workshops and Orientations for participants that introduce them to programs and resources available to them, while also cover topics such as resume building, interviewing, etc
Report participant non-compliance or eligibility issues to the UI State entities
Enter data into Work In Texas and any participant information system as required, and any other database as required by the One-Stop system
Guide job seekers through the preparation of individual employment plans (IEP) based on their specific occupational goals
Counsel clients on available job opportunities, training programs, and other services
Refer individuals to appropriate services, training programs, or job opportunities and follow-up on those activities
Follow all policies, procedures, and regulations related to eligibility documentation; ensure that case files have originals and/or copies of eligibility documentation
Maintain accurate individual case files for each registered customer assuring that each file contains all required eligibility documents and meets compliance requirements
Meet and/or exceed program benchmarks
Participate in all staff-related events as required, including but not limited to training, staff meetings, and individual supervision
Complete all required reports
Approach each day and task with a “ZAG” mindset
Other duties and projects as needed
Qualification
Required
Bachelor's degree in a related field and 1-2 years of work experience, or a satisfactory equivalent of education and experience
Strong communication skills and knowledge about community resources
Possess strong analytical and problem-solving skills, with the ability to make well-thought-out decisions
Able to work with and relate to participants and be culturally sensitive
Must be computer literate and have MS Applications (Word, Excel, and Outlook) skills at a minimum, and the ability to learn specialized databases and software systems
Ability to work in a variety of settings with a culturally diverse customer base, with the ability to be culturally sensitive
Ability to serve as a role model to customers and motivate them towards achieving goals
Ability to meet and/or exceed set goals and objectives
Excellent interpersonal, time management, customer service, organizational skills, and communication skills, both oral and written, required
A Valid Driver's License
Preferred
Bilingual or Multilingual
Strong multitasking abilities and a proactive approach to tasks
Training in trauma-informed care, evidence-based practice, and/or whole family services
Company
Career Team
Founded in 1996, Career Team provides both workforce services and workforce software for government and education institutions.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
David Taiwo
Chief Technology Officer
Dana N. Combs-Fenwick
Chief Service Delivery Officer
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