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gategroup · 1 day ago

Quality Assurance Representative

Denver, CO, USA

Full-time

Onsite

Mid Level

$60K/yr - $65K/yr

3+ years exp

gategroup is dedicated to enhancing travel experiences and is seeking a Quality Assurance Representative to ensure quality standards in operations. This role involves coordinating quality improvement projects, auditing compliance with policies, and acting as a liaison for quality assurance within the organization.

Airlines/Aviation

Responsibilities

Coordinates and monitors quality improvement projects

Audits implementation of quality system for effectiveness by verifying operation activities to Gate Gourmet, Customer and Regulatory specification

Monitors corrective action system

Educates and trains unit staff and managers in quality related issues

Plays a key role in developing a comprehensive quality program

Implements the quality system detailed in the quality manual

Champions the total quality improvement efforts and initiates problem solving efforts and assures implementation

Supports the manager to drive prevention vs. detection of defects

Coordinates actions to prevent the occurrences of nonconformities

Maintains customer compliance resolution

Responsible for the maintenance of key performance metrics for the Quality organization

Acts as the primary liaison to US Quality Assurance

Controls Food safety and Quality of processing and manufacturing within the business

Supports customer audits, government audits to meet compliance

Verifies and insures company policies and procedures are followed

Insures quality specifications and requirements are followed and met

Assists with developing Standard Operating Procedures

Responsible for safety, quality and compliance to customer specification

Assists in training of all Standard Operating Procedures and Critical Control Points in the unit

Completes all other company required training including but not limited to ServSafe Sanitation Manager Certification

Qualification

Quality auditingHACCP knowledgeServSafe certificationSix Sigma knowledgeProject managementMicrosoft OfficeDetail orientedOrganizational skillsInterpersonal skillsCommunication

Required

High School graduate or equivalent with experience in related discipline

Minimum 3 years of experience in Food safety control practices (GMP's, SOP's, and HACCP) and quality program control

ServSafe certification required

Intermediate level Microsoft office tool skills (excel, word)

Knowledge of quality auditing, inspection methods

Detail oriented

Strong organizational skills, able to prioritize responsibilities and multi-task

Strong interpersonal skills, interact well with multiple departments as required

Able to work with little supervision

Excellent reading, writing, and oral communication skills

Preferred

College degree in related discipline

Knowledge of HACCP, quality management and six sigma

Is HACCP certified and ServeSafe trained a plus

Basic lean, six sigma knowledge, and continuous improvement understanding a plus

Excellent analytical skills

Basic statistics calculation, and/or mathematical comprehension including: Pareto chart, Control chart, Histogram, Time series (run) chart, Multiplication, division, addition, subtraction, summation, measure of central tendency, measure of variation, process capability, Algebraic concepts

Project management skills

Knowledge of FDA regulations

Multi-lingual a plus