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Tia · 1 day ago

Medical Assistant (On-Site Full-Time) - Williamsburg Clinic

New York, New York, United States

Full-time

Onsite

New Grad, Entry Level

$25/hr - $28/hr

Tia is a modern medical home for women, providing comprehensive healthcare services. As a Medical Assistant, you will perform routine administrative and clinical tasks to ensure the clinic operates smoothly, including patient interaction, managing supplies, and supporting clinical processes.

AppsFitnessHealth CareMental HealthWellness

Responsibilities

Ask why and probe deeply to understand the reason for the patient's visit

Ask questions to collect background story -- leaving notes for providers

Review health summary with patient, ensure all the info is accurate

Take the patient's vitals and record

Close the loop and ensure that all follow ups are handled per clinical process and in a timely manner

Confirm patients current pharmacy preference and update in TiaMD and DrChrono

Process any Rx

Order Labs and imaging

Ensure all Dx codes are properly added to lab and imaging orders

Act as a pack with fellow MAs, front of house staff and NPs/MDs to ensure the proper “air traffic controlling” in the clinic

Ensure that patients are moved from front of house to back of house- “room patients”

Leverage providers with signals if they are running behind / clinic is backed up

Monitor the schedule to know who has checked in

Perform review of the schedule the night before, brief providers on the day + think through “air trafficking” requirements for the day

Practice Personalized care

Review health records of next day patients every day -- ensure providers are briefed on the patients coming in

Remember the nuances of each patient, remind providers of these nuances

Work to capture nuances and personal needs of each patient in your time with them to help providers and all Tia care professionals better serve the patient

Communicate and document these nuances when appropriate

Perform phlebotomy on patients as needed

Uphold the clinical guidelines for Phlebotomy

Leverage providers have reviewed labs, and leverage providers in delivering results to patient

Follow the system for Lab review as established by the Medical Director

Ensure that all labs are closed out each day

Maintain the order and spotlessness of the clinic

Qualification

PhlebotomyOB/GYN procedures supportSupply managementVitals documentationLab reviewPatient serviceHighly organizedMultitaskDetail-orientedCalm under pressure

Required

Highly organized

Ability to multitask

Strong process orientation

Excellent patient service orientation

Detail-oriented

Keep a vibe of calm, steadfastness and composure under pressure

Phlebotomy

Experience supporting OB/GYN procedures

Lab review

Vitals documentation

Autoclaving + disinfecting

Supply expiry review

Supply management & ordering (budget management)

Willing to work nights & weekends, if needed

Authorized to work in the US

Complete credentialing with specified payors and authorize Tia to complete this credentialing through preferred vendors

Preferred

Diverse background and range of care experiences in different communities or various modalities

Former positions in delivering care for women in situations such as battered or abused women, decision making support for low-income women, care delivery for LGBTQ, care delivery for immigrant or migrant or English-as-a-second-language support populations

Experience running data security protocols and a strong understanding of HIPAA

Strong understanding of & interest in oxidative / chronic stress, stress literature, immune system compromise, inflammatory response systems

Benefits

Free Tia Membership: Enjoy complimentary access to Tia's premium services.

Comprehensive Health Coverage: Full-time employees receive medical, dental, and vision benefits, along with access to additional support for infertility services.

Insurance Package: Gain coverage with life, AD&D, STD, and LTD insurance, and explore voluntary options for Critical Illness, Accident Insurance, and Life coverage for you and your family.

Financial Flexibility: Take advantage of Health Spending Account, Flexible Spending Account, and Dependent Care Spending Account options.

Emotional Well-being Support: Access Ginger+ (Headspace+) for Emotional Health Coaching and 8 Virtual Therapy Sessions for both you and eligible dependents aged 13 and above.

Retirement Planning: Participate in our 401k program (no matching currently) to secure your financial future.

Team Bonding Opportunities: Enjoy a travel stipend for team off-sites, complementing our commuter benefits program.

Time Off Flexibility: Tia's comprehensive benefits extend to our Paid Time Off (PTO) program, providing employees with paid time off for vacations, personal needs, or as supplemental sick time.

Tech Excellence: Depending on your role, access top-tier technology, including a 13" MacBook Pro, iPad, or other Apple devices.

Professional Development Support: In addition to our existing benefits, Tia values the growth of our medical care providers and offers a Continuing Education Reimbursement program.