Licensed Customer Service Specialist jobs in United States
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TEKsystems · 1 day ago

Licensed Customer Service Specialist

TEKsystems is a leading provider of business and technology services, and they are seeking a Licensed Client Services Representative to maintain industry-leading service standards. The role involves providing prompt service, managing inbound leads, and multitasking to support customer inquiries about their policies and coverage.

Information Technology
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H1B Sponsor Likelynote

Responsibilities

Maintaining industry leading service standards by providing prompt service and one call resolution
Timely entry of all inbound leads
Availability and dependability to multitask between systems and job duties such as documentation, taking calls, following up on items as needed
Highly focused on a total team environment to create a great culture that centers around servicing the customer and creating growth for the company
Most calls will be from current clients who have questions about their policy in regards to coverage, billing, clarification, etc
From the manager, "Our service team is focused on our customers and how we can best service their needs with current policies and provide opportunity for additional coverage and overall retention."

Qualification

Customer serviceMultitaskingDependabilityTeam collaborationCommunication skills

Required

Maintaining industry leading service standards by providing prompt service and one call resolution
Timely entry of all inbound leads
Availability and dependability to multitask between systems and job duties such as documentation, taking calls, following up on items as needed
Highly focused on a total team environment to create a great culture that centers around servicing the customer and creating growth for the company
Most calls will be from current clients who have questions about their policy in regards to coverage, billing, clarification, etc

Benefits

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)

Company

TEKsystems

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At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,

H1B Sponsorship

TEKsystems has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)

Funding

Current Stage
Late Stage

Leadership Team

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Ryan Skains
Vice President, TEKsystems Global Services
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Company data provided by crunchbase