Grafana Labs · 3 days ago
Senior People Ops Specialist | United States | Remote
United States
Full-time
Remote
Mid, Senior Level
$74K/yr - $89K/yrGrafana Labs is a remote-first, open-source powerhouse with over 20M users of its visualization tool. They are seeking a Senior People Operations Specialist to manage the entire employee lifecycle, including onboarding, offboarding, and collaboration with payroll and finance in a fast-paced, international environment.
AnalyticsCloud Data ServicesData VisualizationOpen SourceSoftware
Responsibilities
Manage new hire documentation from offer acceptance, including global Right to Work checks, background screens, and I-9 Documentation, ensuring a first-class onboarding experience
Oversee global contract creation and the background check process, supporting contingent onboarding as needed
Research, build, and continuously improve scalable People tools and processes, identifying opportunities for efficiency and automation
Support international entity establishments and key annual People processes such as performance, compensation, promotions, and levelling
Act as a key point of contact for team member inquiries, providing prompt and accurate resolutions
Manage and maintain all global People templates, including employment verifications, visa support, offer letters, and contracts, and coordinate candidate visa processes
Prepare and ensure timely submission of monthly payroll updates, partnering closely with the Finance team for accurate documentation
Administer, enhance, and audit all People systems (e.g., Workday, Tangelo, Freshservice), driving data integrity across platforms
Qualification
Required
Progressive experience in a People Operations (HR) generalist or coordination role, preferably within a high-growth, remote environment
Highly organized, with strong attention to detail, and excellent follow-through skills
Ability to thrive in ambiguity, demonstrating exceptional problem-solving skills and the ability to confidently make decisions even when all information isn't readily available
Highly resourceful and adept at both independent work and effective collaboration, demonstrating strong initiative, creative problem-solving skills, and sound judgment
Proactive self-starter, a true 'go-getter' who is not afraid to ask questions, challenge the status quo, and drive initiatives forward
Outstanding cross-functional collaboration skills, with a proven ability to build and maintain strong, trusted relationships both within the People team and across all levels of the organization (e.g., Finance, Legal, Leadership)
Highly approachable with a customer service mindset to ensure great interactions with team members
Ability to adapt to new processes, technologies, and ways of working, thriving in a dynamic, evolving environment
Process-oriented and enjoy creating process and structure where there is none, often as part of a team effort
Experience partnering with or working within People Operations and understanding the importance of handling and protecting sensitive and confidential information
Benefits
Equity
Bonus (if applicable)
Global annual leave policy of 30 days per annum
3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect
Company
Grafana Labs
Grafana Labs is an open-source software platform built to support monitoring, visualization, and metric analytics.
Founded in 2014
1001-5000 employees
H1B Sponsorship
Grafana Labs has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2022 (1)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$805.23MKey Investors
Lightspeed Venture PartnersGIC
2024-08-21Series D· $270M
2024-08-21Secondary Market
2022-04-06Series D· $240M
Leadership Team
Raj Dutt
co-founder/ceo
Anthony Woods
Co-Founder
Recent News
lsvp.com
2025-11-28
Company data provided by crunchbase