Glacier Bank ยท 4 days ago
Corporate Computer Operator
Helena, MT
Full-time
Onsite
New Grad, Entry LevelGlacier Bancorp, Inc. is a regional bank holding company providing commercial banking services across multiple states. The Computer Operator will provide essential data center operational support, ensuring the accuracy and timeliness of processing tasks while assisting bank employees with various issues.
BankingFinancial Services
No H1B
Responsibilities
Run and monitor batch processing and file transmissions for all banks in the organization to ensure all jobs and transmissions are run as scheduled. Ensure all issues are handled per procedures. Ensure accuracy and timeliness as there are severe consequences if errors or timing delays occur
Perform problem determination and create problem tickets for data center hardware and ATM units. Create hardware services calls with vendors and/or contact designated IT or branch personnel to assist in resolution of issues, as necessary. Monitor vendor service calls to ensure timely repair
Monitor computer systems and peripheral equipment for alarms and error messages. Communicate equipment malfunctions to supervisor, appropriate IT personnel, and/or service vendor, as appropriate. Monitor vendor service calls to ensure timely repair
Runs and monitors all Month End, Quarter End, and Year End jobs and for the distribution of their output
Assists and responds to help-desk requests and participates in special projects. Creates queries, reports, new database development and/or changes to existing ones
Assist as needed in making test runs for performance and accuracy in new programs and changes to existing programs. Assist with test prints of new and revised forms
Must comply with all company policies and procedures and all applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Must complete the assigned online training courses and achieve a passing score by due date
Qualification
Required
Provide data center operational support for daily, weekly, monthly, quarterly and yearly processing tasks
Monitor online processing and run various reports related to data center operations
Provide support to bank employees on a variety of issues over the phone and through e-mail
Provide support through the employee self service platform
Run and monitor batch processing and file transmissions for all banks in the organization
Ensure all issues are handled per procedures
Perform problem determination and create problem tickets for data center hardware and ATM units
Create hardware services calls with vendors and/or contact designated IT or branch personnel
Monitor vendor service calls to ensure timely repair
Monitor computer systems and peripheral equipment for alarms and error messages
Communicate equipment malfunctions to supervisor, appropriate IT personnel, and/or service vendor
Run and monitor all Month End, Quarter End, and Year End jobs and for the distribution of their output
Assist and respond to help-desk requests and participate in special projects
Create queries, reports, new database development and/or changes to existing ones
Assist in making test runs for performance and accuracy in new programs and changes to existing programs
Assist with test prints of new and revised forms
Comply with all company policies and procedures and all applicable laws and regulations
Complete the assigned online training courses and achieve a passing score by due date
Benefits
Medical, dental, vision, life insurance
Retirement plan including employer match and profit sharing
Paid vacation
Holiday and sick leave
Health savings account option
Employee Assistance Program (EAP)
Health rewards program
Retirement savings plan, including 401(k) and Profit-Sharing plans
Short and long-term disability benefits
Education and training benefits
Discounts on banking products and services
Generous Paid Time Off (PTO) plan
Paid holidays
Company
Glacier Bank
Glacier Bank provides personal and business banking services offers checking and personal savings accounts.
Founded in 1955
201-500 employees
Funding
Current Stage
Growth StageRecent News
Glacier Bancorp, Inc.
2025-10-01
Glacier Bancorp, Inc.
2025-06-26
Glacier Bancorp, Inc.
2025-06-26
Company data provided by crunchbase