AV Venue Technician jobs in United States
cer-icon
Apply on Employer Site
company-logo

EOS IT Solutions · 2 days ago

AV Venue Technician

positionMenlo Park, CA
timeFull-time
remoteOnsite
seniorityEntry Level
money$72K/yr - $78K/yr
date2+ years exp

EOS IT Solutions is a Global Technology and Logistics company, providing collaboration and business IT support services. The AV Venue Technician will support the installation, maintenance, and troubleshooting of audio-visual equipment in various managed venues, working closely with senior technicians and system engineers.

CollaborationData CenterInformation TechnologyInternet of ThingsIT InfrastructureLogisticsProfessional NetworkingSecuritySupply Chain ManagementVideo

Responsibilities

Perform daily maintenance of hardware and software for internal platforms
Kick off meetings and events (Experience Center & Event Space) with AV/IT support
Execute monthly preventative maintenance on all hardware
Utilize remote access tools on Mac, Linux, and Windows systems to control internal platforms
Communicate effectively with clients to identify needs and evaluate solutions
Provide onsite support for visitors and executive-level events as needed
Support event operation technicians with issues relating to event spaces prior to events
Troubleshoot routing, wiring, and cabling issues
Complete venue space pre-show equipment sweeps prior to events
Organize, document, and maintain warehouse inventory, including spare equipment
Track RMA of serviced equipment
Document and track status of outgoing and returning service equipment; provide updates to the team
Maintain periodic system updates and upgrades of equipment
Act as stand-in support for large and special events
Work with an internal ticketing system to document all issues
Operate cross-functionally within the team to support audio, video conferencing, and projection
Create and maintain team documentation as needed
Track issues to isolate trends; coordinate with engineering teams and third-party vendors to resolve
Train operations team on usage of systems and applications

Qualification

Audio-visual equipmentTechnical problem-solvingEvent production supportMacLinuxWindowsInternal ticketing systemsCustomer interactionOrganizational skillsTeam player

Required

Minimum 2 years' working knowledge of audio-visual equipment, including lighting, sound, video recording, and data projection
Experience with technical challenges and problem-solving in an event production environment
Knowledge of technical event support system architectures and troubleshooting
Responsive, efficient, excellent customer interaction, and high level of professionalism
Ability to motivate and focus cross-functional teams to reach challenging goals
Strong organizational and time management skills; ability to manage multiple priorities
Eligible, willing, and able to work and travel when required
Good written and verbal communication skills
Motivated team player

Preferred

Experience with internal ticketing systems
Familiarity with Mac, Linux, and Windows platforms
Previous experience supporting executive-level events

Company

EOS IT Solutions

twittertwittertwitter
company-logo
A leading Video Collaboration, IT Services and Global Logistics company offering solutions worldwide
dateFounded in 2008
location
Banbridge, Banbridge, GBR
people-size1001-5000 employees
web-link
http://www.eosits.com/

Funding

Current Stage
Late Stage

Leadership Team

leader-logo
Daniel Strain
CEO
linkedin

Recent News

Built In San Francisco
Senior Network Engineer - EOS IT Solutions
2024-04-06
Northern Irish Tech Firm EOS IT Solutions to Create 100 Jobs Following $100M Credit Guarantee
2024-03-07
Co Down tech company to create 100 new jobs after securing $100m financing
2024-03-07
Company data provided by crunchbase