Atrium ยท 1 week ago
Customer Service Representative - 159544
New Brunswick, NJ
Full-time
Onsite
New Grad, Entry Level
$20/hr - $20/hrAtrium is a people-centric organization that values collaboration and innovation. They are seeking a Customer Service Representative to provide exceptional customer service by obtaining, analyzing, and verifying order information in a timely manner.
Real Estate
Responsibilities
Log customer interactions and account updates accurately within the CRM system
Answer inbound customer calls in a professional manner and troubleshoot issues as needed
Implement and enhance customer service-related procedures, processes, and systems
Allocate inventory in a timely and accurate manner
Maintain up-to-date knowledge of product specifications
Act as a product and industry expert to best support and serve customers
Qualification
Required
Experience working in a corporate customer service environment
Proficiency with Microsoft Office Suite platforms
Strong written and verbal communication skills
Familiarity with CRM systems and customer service best practices
Preferred
Bachelor's degree preferred
Benefits
Atrium Care Package available upon eligibility, including healthcare plans, discount programs, and paid time off.
Company
Atrium
Atrium is a global WBENC-certified Talent Solutions and Extended Workforce Management leader.
Founded in 1946
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Caylon Joiner
Talent Acquisition Partner
Shannon Mooney
Managing Director, Strategic Partnerships
Company data provided by crunchbase