Stallion Infrastructure Services · 1 day ago
Dispatcher
Washington, PA
Full-time
Onsite
New Grad, Entry LevelStallion Infrastructure Services is seeking a Dispatcher to act as a communication point for all calls, coordinating requests and tracking vehicles. The role involves ensuring efficient communication among different parties and managing the allocation and scheduling of jobs to the workforce.
InfrastructureLogisticsRental
Hiring Manager
Sacha Finnis Goolsby
Responsibilities
Ensure all route service drivers are working in/on pre-assigned routes/tasks each day
Answer customer calls and dispatch drivers and equipment
Document all calls
Coordinate with supervisor to allocate, schedule, and assign jobs to the workforce
Coordinate with the technicians, billable or non-billable ticket
Assign the appropriate equipment and employees to corresponding jobs
Enter data into computer system and keep dispatch records/logs and status reports
Coordinate with billing personnel
Address problems and requests by transmitting information or providing solutions
Plans and organizes appropriate work time and resource requirements
Use radio, phone or computer to send crews, vehicles or other field units to appropriate locations
Monitor the route and status of field units to coordinate and prioritize their schedule
Provide field units with information about orders, traffic, obstacles, and requirements
Understand and identify customer safety requirements of on-site personnel and communicate to Office Manager and Ops Manager
Communicate all issues to Ops Manager in a timely and efficient manner
Ability to prioritize calls according to urgency and importance
Have a firm understanding of logistics, routes, and associated equipment
Ability to remain calm and composed
Must be able to multi-task
Ability to take appropriate action with little supervision
Results oriented and driven to complete customer jobs
Excellent verbal and written communication skills
Strong organization skills
Proficient computer and telephone skills
Qualification
Required
Ensure all route service drivers are working in/on pre-assigned routes/tasks each day
Answer customer calls and dispatch drivers and equipment
Document all calls
Coordinate with supervisor to allocate, schedule, and assign jobs to the workforce
Coordinate with the technicians, billable or non-billable ticket
Assign the appropriate equipment and employees to corresponding jobs
Enter data into computer system and keep dispatch records/logs and status reports
Coordinate with billing personnel
Address problems and requests by transmitting information or providing solutions
Plans and organizes appropriate work time and resource requirements
Use radio, phone or computer to send crews, vehicles or other field units to appropriate locations
Monitor the route and status of field units to coordinate and prioritize their schedule
Provide field units with information about orders, traffic, obstacles, and requirements
Understand and identify customer safety requirements of on-site personnel and communicate to Office Manager and Ops Manager
Communicate all issues to Ops Manager in a timely and efficient manner
Ability to prioritize calls according to urgency and importance
Have a firm understanding of logistics, routes, and associated equipment
Ability to remain calm and composed
Must be able to multi-task
Ability to take appropriate action with little supervision
Results oriented and driven to complete customer jobs
Excellent verbal and written communication skills
Strong organization skills
Proficient computer and telephone skills
Company
Stallion Infrastructure Services
Stallion Infrastructure Services provides equipment rentals and logistics services for construction, oil/gas, and renewable energy sectors.
Founded in 2002
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$0.55M2025-01-10Seed· $0.55M
Leadership Team
Darron Anderson
President & CEO Stallion
Chris Smith
SALES REP/COORINATOR
Recent News
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