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HealthEdge · 1 day ago

Senior Commercial Operations Analyst

US-MA-Boston

Full-time

Hybrid

Mid, Senior Level

$98K/yr - $135K/yr

5+ years exp

HealthEdge is a company focused on enhancing healthcare operations, and they are seeking a Senior Commercial Operations Analyst to drive sales effectiveness and efficiency. The role involves analyzing sales data, collaborating with sales teams, and implementing process improvements to support revenue growth.

Enterprise SoftwareHealth CareProduct DesignSoftware

Responsibilities

Partner closely with the sales team to understand their needs and challenges. Provide tools, training, and resources to help them effectively execute the go-to-market strategy and improve their productivity

Assist in evaluating and enhancing sales processes to improve efficiency and effectiveness. Implement best practices and ensure alignment with overall business objectives

Assist in the administration and optimization of the CRM system. Ensure data integrity and provide training and support to the sales and marketing teams

Stay up-to-date on industry trends, best practices, and technologies related to sales operations

Analyze sales data and performance metrics to develop data-driven action plans to drive sales growth and profitability

Develop and implement sales dashboards, reports, and sales forecasting models and tools to support sales planning and track sales performance and effectiveness

Monitor and report on sales performance, conversion rates, and sales cycle metrics

Conduct complex ad-hoc analyses and provide actionable recommendations to drive sales growth and profitability

Plan, deliver, and manage commercial projects and programs, such as sales campaigns, OKR deliverables, and other strategic initiatives

Facilitate a cross-functional team of technical and business SMEs to identify and refine business requirements and translate them to business informatics solutions

Collaborate with cross-functional teams, including sales, marketing, finance, and operations, to optimize processes and workflows

Qualification

Sales OperationsData AnalysisCRM SystemsProcess ImprovementProject ManagementAnalytical SkillsHealthcare Industry ExperienceGTM StrategiesSales ForecastingCommunication SkillsInterpersonal SkillsAttention to Detail

Required

5+ years experience in a commercial/revenue/sales operations, analytics, process improvement, or similar role, preferably in a high-growth technology, consulting, or software industry

Strong analytical and problem-solving skills, with the ability to navigate ambiguity and distill data into clear insights

Proven ability to innovate and streamline processes to improve operational efficiency

Proven ability to support and enable sales teams

Experience with GTM strategies, sales processes, and automation tools

Proficiency with CRM systems (e.g. Salesforce) and data analysis tools (e.g. Microsoft Excel, Power BI)

Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams

Strong project management skills and attention to detail

Bachelor's degree in Business, Finance, Economics, or related field