CaptiveAire Systems · 11 hours ago
Field Engineer
CaptiveAire Systems is the nation’s leading manufacturer of commercial kitchen ventilation systems, offering a complete solution of fans, heaters, ductwork, and HVAC equipment. The Field Engineer will provide engineering support for the sales team, assisting with construction management and after-sales field support, requiring frequent travel to job sites throughout a specific territory.
Responsibilities
Estimated 50% to 75% of time spent in the field on job sites
Supporting installations and equipment start ups to ensure high quality outcomes and adherence to engineering principles
Handling complex troubleshooting issues
Customer service and coordination with all parties – CaptiveAire team, contractors, engineers, installers, CaptiveAire Service
A combination of being in the field working on job sites and data analysis and remote troubleshooting using building management system (travel required)
Product Support - Troubleshoot issues with existing and newly installed equipment in the field and provide immediate solutions
Maintain expert level knowledge of all CaptiveAire products
Work closely with engineering team, service team, local sales team and customers to help find best outcomes on installed jobs
On site for construction trade coordination meetings and startups to ensure a good outcome
Review and analyze data gathered from installed equipment in order to make product improvements, utilizing our CASLink remote monitoring system
Use mechanical building design knowledge to review applications for customers and suggest improvements in operation
Perform 3rd party training for outside contractors on CaptiveAire products
Provide reports to Regional Manager as well as other teams on customer feedback/challenges, quality, product improvements/issues
Qualification
Required
0-5 yrs experience
4 year technical degree in a mechanical, electrical, construction or science-oriented curriculum preferred
Hands on, technical internship/co-op experience is preferred
Must enjoy hands on product exposure
HVAC and/or electrical experience strongly preferred
Multi-tasking, problem solving and strong communication skills a must
MUST BE A 'GO GETTER'!
Must be able to travel for training
Benefits
Sponsorship for Professional Engineering license
Continuous education through weekly webinars
Company developed technical videos
Company
CaptiveAire Systems
CaptiveAire is the nation's leading manufacturer of commercial kitchen ventilation systems and a growing manufacturer of commercial and industrial HVAC systems.
Funding
Current Stage
Late StageRecent News
Seattle TechFlash
2025-04-16
2025-02-17
2025-02-17
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