Stones River Electric ยท 1 day ago
IT Technician
Madison, TN
Full-time
Hybrid
Mid Level
3+ years expStones River Electric is a distinguished family-owned company with over 30 years of experience in electrical and energy solutions. They are seeking a skilled IT Technician to provide essential IT support, ensuring the smooth operation of hardware, software, and network systems while delivering exceptional service to users.
Building MaterialElectronicsHardwareReal Estate
Responsibilities
Provide end-user support for both onsite and remote users
Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners
Troubleshoot and resolve level 2 tickets for hardware, software, and network incidents
Provide IMAC (Install, Move, Add, Change), device replacement, and break/fix support
Visit local Nashville customers for onsite support as needed
Configure and troubleshoot mobile devices
Maintain documentation for IT procedures and solutions
Qualification
Required
Minimum 3+ years of desk-side support experience
A+, MCP, MSCE, or equivalent certification desired
Strong working knowledge of MS Office and basic business applications
Proficient in troubleshooting MS Windows operating systems
Excellent communication and customer support skills
Strong analytic and troubleshooting abilities
Reliable transportation to visit onsite locations
Experience with network security and antivirus programs
Ability to work independently and as part of a team
Strong communication skills and the ability to explain technical issues clearly
Benefits
Medical, dental, vision benefits
Paid Holidays
Vacation
401K Match
Sign-on/Referral Bonus after 90 Days
Anniversary Bonus
Company
Stones River Electric
Stones River Electric is a construction company specializing in lighting and electrical services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Jeff Fitzpatrick
Chief Operating Officer
Darrell Starkey
DIRECTOR , EMS / SPECIAL PROJECTS
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