Infosys · 2 months ago
Principal SAP FSM Consultant
Pomona, CA
Full-time
Onsite
Lead/Staff
11+ years expInfosys is a global leader in next-generation digital services and consulting. As a Principal SAP FSM Consultant, you will be a key player in the consulting team, responsible for evaluating solution options, configuring products, conducting demonstrations, and providing value-adding consulting solutions to clients.
ConsultingInformation ServicesInformation TechnologyIT ManagementSoftware
No H1B
Responsibilities
You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design
You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organization’s financial guidelines
You will also support knowledge transfer with the objective of providing value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape
Qualification
Required
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
At least 11 years of experience with Information Technology
The location for this position is Pomona, CA. This position may require travel to Project / client locations
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time
Preferred
Seasoned SAP FSM implementation experience with minimum 2 full lifecycle implementation project experience
Hands-on experience required in below areas
Proficient in Configure, Customizing and Testing of FSM Scenarios as per client requirements
Identify gaps, issues and work around solutions and come up with RICEFW Document functional/technical designs, test cases and results
Create and conduct presentations/workshops/demos on system functionality to the client
SAP FSM system Setup
Hands on experience in setting up below FSM Resource planner
Scheduling
Dispatching
Service fulfillment
Time and Material Journal approval functionality
Smart form settings
Business rules
Crowd Service
Administration tasks
Integration with SAP FSM with the backend ERP system using SAP FSM Connector and SAP CPI
Experience with Business rules, Screen configurations and workflows
Exposure to CPI and designing groovy scripts
Custom reports on FSM using Jaspersoft tool, if business required for any custom reports in FSM
Exposure on the Foundational Services in FSM which include Auto scheduling policies
Custom Auto scheduling policy as per the customer requirement
Custom developments
Data replication
Experience in the below project life-cycle phases: Requirement gathering, Business process design, configuration, RICEFW Functional design, Systems and Integration Testing, Cutover – Data migration, Train the trainer, Hypercare - Resolving production issues, Enhancements & Application support
SAP FSM Certification
Experience on implementation of SAP CRM / C4C Service module will be an added advantage
SAP S/4 HANA Service/Customer Service modules
Knowledge on SSAM (SAP Service and Asset Manager)
Excellent analytical and problem-solving skills
Strong communication and interpersonal skills
A high degree of initiative and flexibility
Proven ability to work in a team-oriented collaborative environment
High customer orientation
High quality awareness
Benefits
Medical/Dental/Vision/Life Insurance
Long-term/Short-term Disability
Health and Dependent Care Reimbursement Accounts
Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
401(k) plan and contributions dependent on salary level
Paid holidays plus Paid Time Off
Company
Infosys
Infosys is a technology company that offers consulting, outsourcing, cloud infrastructure, program management, and software services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$200MKey Investors
ChrysCapital
2012-12-12IPO
2008-07-10Post Ipo Equity· $200M
Leadership Team
Salil Parekh
Chief Executive Officer and Managing Director
Anant Adya
Executive Vice President
Recent News
2026-01-24
Hindu Business Line
2026-01-24
2026-01-24
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