Humana · 1 day ago
Associate Director – Data Platform Operations and Administration
United States
Full-time
Remote
Senior Level, Lead/Staff
$142K/yr - $196K/yr
10+ years expHumana is committed to putting health first, and they are seeking an Associate Director for Data Platform Operations and Administration. This role involves managing and maintaining production and non-production databases, ensuring high availability, performance, security, and compliance for mission-critical data systems, while leading the design and operational excellence of enterprise data platforms.
Health CareHealth InsuranceInsuranceVenture Capital
Responsibilities
Define and execute the enterprise database and data platform operations strategy across cloud and on-prem environments
Provide senior-level guidance on platform standards, architectural decisions, lifecycle management, and modernization of relational and non-relational databases
Establish short-, mid-, and long-term roadmaps for data platform reliability, scalability, automation, and cost optimization
Lead the operational maturity model for data platforms, aligned with SRE and platform engineering best practices
Own 24/7 availability and performance of mission-critical database and analytics platforms
Lead escalated incident, problem, and root cause analysis for data platform outages, performance degradation, and data integrity issues (24/7/365)
Define and improve MTTD / MTTR through proactive monitoring, automation, and AI-assisted diagnostics
Establish SLOs, SLIs, and error budgets for database and analytics platforms
Lead and govern Managed Service Providers (MSPs) supporting database operations across cloud and on-prem environments
Build and maintain L2/L3 SOPs for database operations, backup/recovery, patching, failover, and disaster recovery
Oversee change planning, release coordination, and operational readiness for database platform upgrades and migrations
Support and guide cloud and on-prem database migrations, including legacy modernization initiatives
Establish enterprise-grade observability for data platforms, including metrics, logs, traces, query performance, and capacity forecasting
Partner with observability teams to implement event correlation, anomaly detection, and intelligent alerting for databases and data pipelines
Identify manual operational tasks and drive automation through scripting, APIs, and platform tooling
Partner with DevOps and Platform Engineering on CI/CD for database changes, schema management, and infrastructure-as-code
Lead research, prototyping, and adoption of AI/GenAI to enhance database and data platform operations
Design AI-driven capabilities for predictive capacity and performance forecasting, automated incident detection and triage, query and workload optimization recommendations, intelligent root cause analysis and log summarization
Develop AI copilots and natural-language tools to support database engineers and operations teams
Integrate LLMs and ML models into observability platforms for real-time insights and self-healing actions
Ensure database platforms adhere to security best practices, regulatory requirements, and healthcare compliance standards (HIPAA, PHI)
Partner with Security and Risk teams to continuously assess vulnerabilities, access controls, encryption, and audit readiness
Define governance standards for data access, retention, backup, and recovery across platforms
Lead cost transparency, optimization, and forecasting for cloud and on-prem database platforms
Implement chargeback/showback models for database and analytics consumption
Partner with Finance and stakeholders to optimize storage, compute, licensing, and usage patterns
Analyze usage, utilization, and growth trends to reduce total cost of ownership
Define and publish operational dashboards and executive-level reporting for data platform health, cost, and performance
Analyze operational data to identify trends, risks, and improvement opportunities
Drive standardization and platform consistency across teams to improve efficiency and reliability
Act as a trusted advisor on data platform capabilities, limitations, and best practices
Qualification
Required
Bachelor's Degree
10+ years of experience in database, data platform, or infrastructure engineering/operations, with 5+ years in a senior leadership role
Deep hands-on experience with enterprise database and analytics platforms, such as: SQL Server, PostgreSQL, MySQL, MongoDB or other NoSQL platforms, Snowflake, Databricks, or similar analytics platforms
Strong understanding of SRE, ITIL/ITSM, and operational best practices for data platforms
Proven experience operating 24/7, high-availability, mission-critical systems
Experience applying automation and infrastructure-as-code (Terraform, Ansible, scripting)
Advanced understanding of observability for data platforms (performance, capacity, query analysis)
Strong analytical, reporting, and stakeholder communication skills
Experience integrating new technologies with existing technologies
Experience implementing technologies with enterprise-wide impact
Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Preferred
Familiarity with Agile methodologies
Healthcare industry experience
Cloud certifications (Azure, AWS, GCP) and/or database platform certifications
Experience with CI/CD pipelines for database and analytics platforms
ITIL, SRE, or Platform Engineering certifications
Benefits
Medical, dental and vision benefits
401(k) retirement savings plan
Time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
Short-term and long-term disability
Life insurance
Company
Humana
Humana is a health insurance provider for individuals, families, and businesses.
10001+ employees
H1B Sponsorship
Humana has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (282)
2024 (246)
2023 (284)
2022 (274)
2021 (212)
2020 (84)
Funding
Current Stage
Public CompanyTotal Funding
$13.07B2025-05-30Post Ipo Debt· $5B
2025-03-03Post Ipo Debt· $1.25B
2024-03-11Post Ipo Debt· $2.25B
Leadership Team
Jim Rechtin
CEO and President
Colin Drylie
Senior Vice President, Experience Transformation
Recent News
2026-01-07
2026-01-06
2026-01-04
Company data provided by crunchbase