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BMO · 1 day ago

Learning Design and Delivery (Summer 2026) Internship

Chicago, IL, USA

Internship

Onsite

Intern, Entry Level

$45K/yr - $83K/yr

3+ years exp

BMO is a financial institution that is focused on creating lasting, positive change for its customers and communities. They are seeking an intern to identify business needs and deliver effective learning programs to support their strategy, while managing various learning initiatives and stakeholder relationships.

BankingCrowdfundingFinanceFinancial Services

Responsibilities

Identifies business needs and delivers effective learning and performance-focused programs for the assigned portfolio to support the business/group strategy

Develops, promotes, maintains, and actively manages designated learning program(s), performing periodic reviews, analyzing program outcomes, providing insights, and making recommendations for enhancements / changes

Ensures the effective and efficient execution of all program components, including ensuring change management and communications are in place

Supports the development of the learning program strategy ensuring that key goals are delivered and are aligned to overall BMO goals

Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs

Provides advice and guidance to assigned business/group on implementation of solutions; assesses performance gaps and recommends solutions to assigned business/group leaders on principles and programs, and the highest value learning deliverables / methods for the lowest cost

Supports the design, development, and management of effective learning and performance-focused solutions (e.g. assesses client needs, develops the learning strategy, designs program, and identifies delivery methods and methodology)

Works on a variety of projects, initiatives and platforms / mediums to support of the execution of business strategies according to required timelines and budgets while maintaining a high level quality in all output

Ensures the delivery of learning strategies, courses and programs to leaders and employees to enable them to meet performance objectives related to enterprise and business/group goals; facilitates learning courses and programs

Builds effective relationships with internal/external stakeholders

Ensures alignment between stakeholders

Participates in the management of vendor relationships; ensures regular reviews are in place, key performance indicators are monitored, service level agreements are met and service costs are kept within budget

Supports the execution of strategic initiatives; includes tracking metrics and milestones

Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities

Supports the development of tailored messaging, which may include writing, editing, and distributing communications

Continuously monitor industry developments and continuously update programs to ensure they are competitive and effective

Focus may be on a business/group

Thinks creatively and proposes new solutions

Exercises judgment to identify, diagnose, and solve problems within given rules

Works mostly independently

Broader work or accountabilities may be assigned as needed

Qualification

Learning designProgram managementAnalytical skillsCommunication skillsCollaboration skillsInfluence skillsProblem solvingAttention to detail

Required

Typically between 3 – 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience

Experience in learning design and facilitation

Program management skills – In-depth

Attention to detail with a focus on execution – In-depth

Specialized knowledge from education and/or business experience

Verbal & written communication skills - In-depth

Collaboration & team skills - In-depth

Analytical and problem solving skills - In-depth

Influence skills - In-depth