Saviance · 1 month ago
Associate Director Data Operations B4 III - USA
East Hanover, NJ
Full-time
Hybrid
Lead/Staff, Director/Executive
3+ years expSaviance is a leader in serving patients and is seeking an Associate Director for their Patient Assistance Foundation. This role is responsible for overseeing analytics support and operations, collaborating with teams to establish metrics, and managing data quality to enhance the foundation's performance.
Information Technology & Services
Responsibilities
Strong understanding of Patient Assistance Program (PAP) journey, payer and policy landscape
Collaborate with others on the team to establish operational metrics, KPIs and useful statistics, identify trends and oversee the production of operations dashboard that provides visibility into performance
Collaborate with vendor data teams to develop and refine dashboards, perform ad-hoc analysis and manage data quality standards
Perform monthly, year-to-date and full-year product inventory forecasting and variance analysis
Perform workforce forecasting and optimization
Manage NPAF operating budget and actuals – identify, monitor and explain variances
Create and manage POs; perform monthly accruals and invoice reconciliations
Compile data needed for PAP annual reporting for internal and external stakeholders
Complete ad hoc data requests accurately and in a timely manner
Lead weekly data vendor dashboard(s) review sessions with *** and vendor teams – identify trends and data anomalies
Support decision making via a disciplined, hypothesis-driven approach and shape the findings into leadership presentations highlighting key actions
Support operational effectiveness by creating root-cause analysis into programs and summarizing recommendations for NPAF leadership
Collaborate with other functional groups at *** for data requests
Qualification
Required
Bachelor's Degree required; advanced degree preferred (e.g., MS in Data Science/Analytics)
3+ years related experience in data analytics, financial planning, or quantitative analysis in commercial pharmaceutical industry
Possess understanding of patient support hubs or other operational activities
Ability to connect and coordinate activities across functional groups in , have strong influencing capability and be proactive in driving results
High-level of comfort navigating/managing large data sets and drawing out key insights
Strong written and oral presentation skills, including comfort delivering presentations to the Leadership Team
Demonstrated expertise with data analytics, forecasting and business acumen
Ability to multitask in a demanding workplace while managing pressure, deadlines and conflicting and shifting priorities
Ability to work on-site (East Hanover, NJ) 3 days per week
Preferred
3+ years of progressive growth in patient services, patient assistance programs
Experience working in a team environment
Experience in workforce management and optimization
Advanced Excel skills and other data analytic tools
Experience with PowerBI, Tableau, or comparable visualization tool
Company
Saviance
Saviance is a modern consulting firm providing a variety of professional services to its clients in the US.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Rohit M.
Managing Partner
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