University of Northern Colorado · 3 days ago
University Aide - IMT Temporary Employee-Desktop Engineering
Greeley, CO, US
Full-time
Onsite
New Grad
$17/hr - $17/hrThe University of Northern Colorado is a public doctoral/research institution located in Greeley, Colorado. They are seeking a University Aide to support the IM&T Desktop Engineering team with computing and technology needs for faculty, staff, and students, including device management and technical support responsibilities.
EducationHigher EducationUniversities
No H1B
Responsibilities
Provide excellent customer service to campus constituents
Demonstrates strong troubleshooting and diagnostic skills
Technical support for faculty, staff, students, and DE managed systems
Image and deploy computers to staff, faculty, and labs
Package and deploy applications to various managed workstations
Contribute to DE documentation and knowledge base evolution
Participate in DE code review process as needed
Troubleshoot operating systems, applications, and peripheral issues
Review tickets and take necessary action where applicable
Work with other full-time team members and/or student technicians as needed
Assist with campus-wide printing support
Escalate to DE Senior Engineers, DE Assistant Director, other IM&T unit(s) as needed
Maintain asset information in ticketing system, including inventory auditing
Other duties as assigned
Qualification
Required
Candidates must have valid U.S. work authorization at the time of application; UNC cannot provide H-1B sponsorship at this time
Provide excellent customer service to campus constituents
Demonstrates strong troubleshooting and diagnostic skills
Technical support for faculty, staff, students, and DE managed systems
Image and deploy computers to staff, faculty, and labs
Package and deploy applications to various managed workstations
Contribute to DE documentation and knowledge base evolution
Participate in DE code review process as needed
Troubleshoot operating systems, applications, and peripheral issues
Review tickets and take necessary action where applicable
Work with other full-time team members and/or student technicians as needed
Assist with campus-wide printing support
Escalate to DE Senior Engineers, DE Assistant Director, other IM&T unit(s) as needed
Maintain asset information in ticketing system, including inventory auditing
Other duties as assigned
Satisfactory completion of a background check, educational check, and authorization to work in the United States is required after a conditional offer of employment has been made
The successful candidate must submit original transcripts within one (1) month of hire
Preferred
Strong customer service skills
Positive attitude
Initiative/self-starter
Strong work ethic
Detail- and solution-oriented
Technically inclined
Desire to learn about technology and IM&T processes
Existing knowledge of computer hardware, maintenance, and repair is ideal
Existing knowledge of computer shell scripting is helpful but not required
Prior technical support experience is helpful but not required
College degree is helpful but not required
Benefits
Health, dental, vision, life and long-term disability insurance
A selection of several defined contribution retirement plans for all full-time positions
Sick leave
Tuition waiver benefits
Undergraduate dependent tuition grants of up to 50%
Company
University of Northern Colorado
The University of Northern Colorado is a public baccalaureate and graduate research university six colleges.
Founded in 1889
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$0.31MKey Investors
The Weld Trust
2023-08-14Grant· $0.31M
Leadership Team
Dale Pratt
Vice President for Finance & Administration and CFO
Dr. Tobias Guzmán
Vice President and Chief Diversity Officer
Recent News
2025-10-04
2025-09-24
2025-08-30
Company data provided by crunchbase