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Chase · 1 day ago

Client Solutions - Project Manager - Vice President

4915 Independence Pkwy, Tampa, FL, 33634, US

Full-time

Onsite

Mid, Senior Level

5+ years exp

JPMorgan Chase is a leading financial institution offering innovative financial solutions. The Client Solutions Vice President will lead complex projects for external fund managers, ensuring high levels of client satisfaction and operational excellence.

BankingFinancial Services

Responsibilities

Lead execution of fund manager onboarding projects, managing resources across multiple locations and disciplines

Drive requirements gathering, propose and influence target solutions for fund managers and clients

Ensure requirements are understood and collaborate with internal partners to design, document, and secure sign-off on scope and solutions

Develop and manage project delivery plans, facilitate negotiation of client legal agreements, and execute plans with robust governance and reporting

Actively mitigate and manage project risk, coordinate timely resolution of issues, and manage scope containment and change management

Motivate and manage virtual teams, execute post-implementation reviews, and prioritize, track, and report on all projects in the pipeline

Ensure compliance with all controls and procedures, own project communication to stakeholders, and deliver high levels of client satisfaction

Manage single or multiple resources, allocate resources effectively, serve as escalation contact, and mentor junior staff

Contribute strategies for excellent fund manager experience, drive process improvement, and proactively lead team and department-wide initiatives

Qualification

Securities Services productsProject managementCustomer-centric thinkingFinancial Services experienceRelationship managementRisk assessmentClear communicationNegotiation skills

Required

Working knowledge of multiple Securities Services products (Custody, Fund Accounting, Fund Admin, Hedge Funds Servicing, Investment Analytics, Compliance, ETFs, IMOS, Private Equity and Real Estate Services, Securities Lending, Trading Services, Data Analytics)

Project and program management skills

Customer-centric thinking and strategic planning

Highly structured and methodical execution

Clear, articulate, and concise verbal and written communication

Strong presentation and interpersonal communication skills

Negotiation and persuasion skills

Proven ability to influence and collaborate with multiple internal disciplines

Keen eye for identifying and resolving risks, ability to remove ambiguity from projects

Relationship management skills, reputation for integrity, intelligence, and problem solving

Coaching, feedback, risk assessment, and resource planning

Bachelor's degree

5-10 years in Financial Services, particularly Securities Servicing Industry