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Munson Healthcare · 3 days ago

Referral Coordinator - Outpatient Rehab

Traverse City, MI

Full-time

Onsite

Mid Level

3+ years exp

Munson Healthcare is northern Michigan’s largest healthcare system, and they are seeking a Referral Coordinator to manage referrals into and out of the clinic. This role involves scheduling appointments, verifying insurance, and maintaining effective communication with patients and healthcare providers.

Hospital & Health Care

Responsibilities

This position manages referrals both into and out of the clinic, including prior authorizations, medical records, and other communication

Efficiently calling patients and scheduling appointments, verify insurance, and demographics

This role requires superior customer relationship skills and the proven ability to communicate effectively and accurately, both verbally and in writing with all levels

The ideal candidate has the ability to operate under frequently stressful conditions due to constantly changing requirements of healthcare and is able to adapt by embracing and supporting change as necessary to obtain operational and performance efficiencies

Qualification

Health services administrationCernerPWSMicrosoft Office SuiteCustomer relationship skillsEffective communicationAdaptability

Required

Associate degree in health services administration or related field; and at least three (3) years' experience in related field with advancing experience

In lieu of an associate degree, candidate must have 5 years of experience in health care

Superior customer relationship skills and the proven ability to communicate effectively and accurately, both verbally and in writing with all levels

Ability to operate under frequently stressful conditions due to constantly changing requirements of healthcare

Ability to adapt by embracing and supporting change as necessary to obtain operational and performance efficiencies