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Gigster · 1 day ago

Technical Lead

United States

Full-time

Remote

Lead/Staff

Virtasant is a global technology services company specializing in cloud architecture and engineering. They are seeking a Technical Lead to manage delivery and operational execution in a customer support environment, coordinating between teams and ensuring smooth production support.

AnalyticsAppsSaaSSoftware

Diversity & Inclusion

H1B Sponsor Likely

Responsibilities

Own delivery and prioritisation across the customer support and CO teams

Manage workload, dependencies, and execution across multiple concurrent streams of work

Run stand-ups, syncs, and operational check-ins to ensure clarity and momentum

Track progress, surface risks, and resolve delivery blockers early

Act as the primary coordination point between internal teams and third-party vendors

Provide technical leadership and oversight for L1, L2, and L3 support activities

Ensure production systems remain stable, well-supported, and continuously improved

Review technical approaches, trade-offs, and proposed solutions

Maintain and oversee technical documentation and operational standards

Be able to backfill or support the team when required to ensure continuity of service

Qualification

PythonCloud platformsTechnical PM experienceStakeholder managementCommunication skills

Required

Strong technical background, ideally with Python and cloud-based systems

Experience working in production support or operations-heavy environments

Solid understanding of cloud platforms (AWS, GCP, or Azure)

Proven experience owning delivery, prioritisation, and execution across technical teams

Ability to operate as a Technical PM / Delivery Lead with engineering credibility

Experience coordinating workload across multiple teams

Strong stakeholder management and communication skills

Comfortable working with third-party vendors and external partners

Able to balance delivery pressure, technical constraints, and business priorities

Preferred

Experience with FinOps, Cloud Optimisation, or Cost Management

Background in consulting or client-facing delivery environments

Prior experience in a Technical Program Manager, Technical Delivery Lead, or similar role

Company

Gigster

Glassdoor3.6

Gigster is the first team intelligence engine, enabling software development teams to achieve 30% higher efficiency.

Founded in 2013

Austin, Texas, USA

11-50 employees

https://gigster.com/

H1B Sponsorship

Gigster has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2020 (1)