Technical Desktop Support (Level - 1)- Local to NY Only (Onsite) jobs in United States
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KPG99 INC ยท 1 day ago

Technical Desktop Support (Level - 1)- Local to NY Only (Onsite)

positionNorth Carolina, United States
timeContract
remoteOnsite
seniorityNew Grad, Entry Level
date0+ years exp

KPG99 INC is seeking a Technical Desktop Support professional. The role involves providing support for desktop applications, hardware management, and troubleshooting issues to ensure smooth operations for users.

ConsultingSalesStaffing Agency
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H1B Sponsor Likelynote
Hiring Manager
Sonali Gupta
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Responsibilities

Strong experience with Active Directory management (user accounts, groups, and attributes)
Proficiency in troubleshooting common desktop apps (Adobe, Microsoft 365) and web browsers (Chrome, Firefox, Edge)
Experience with hardware management and troubleshooting (PCs, laptops, printers, phones)
Knowledge of remote access tools and VPN technologies (Big-Edge F5, RDP)
Familiarity with phone system administration (Cisco, etc.)
Excellent communication and problem-solving skills

Qualification

Active Directory managementDesktop app troubleshootingHardware managementRemote access toolsFinancial services experienceZoomCisco SparkApple iPhone troubleshootingEvent Viewer knowledgeCommunication skillsProblem-solving skills

Required

Bachelor's degree in Computer Science, Information Technology, or a related field
Strong experience with Active Directory management (user accounts, groups, and attributes)
Proficiency in troubleshooting common desktop apps (Adobe, Microsoft 365) and web browsers (Chrome, Firefox, Edge)
Experience with hardware management and troubleshooting (PCs, laptops, printers, phones)
Knowledge of remote access tools and VPN technologies (Big-Edge F5, RDP)
Familiarity with phone system administration (Cisco, etc.)
Excellent communication and problem-solving skills

Preferred

Financial services/Banking industry experience STRONGLY preferred
Experience with Zoom and Cisco Spark Kits for virtual collaboration and conference room setups
Familiarity with Apple iPhone troubleshooting
Knowledge of Event Viewer for log analysis
Ability to troubleshoot and configure devices for remote access

Company

KPG99 INC

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Our business consulting services are led by significant domain depth built on a robust technology-driven services platform.
dateFounded in 2013
location
Hampton, New Jersey, USA
people-size51-200 employees
web-link
https://www.kpg99.com/

H1B Sponsorship

KPG99 INC has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (5)
2023 (1)
2022 (1)
2021 (1)
2020 (5)

Funding

Current Stage
Growth Stage
Company data provided by crunchbase