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Mom's Meals | A Purfoods Company · 1 day ago

Manager, Healthcare Partnerships - Medicare Advantage

Ankeny, IA

Full-time

Hybrid

Mid, Senior Level

$79K/yr - $103K/yr

5+ years exp

Mom's Meals is seeking a Manager of Healthcare Partnerships to drive growth in the Medicare Advantage channel. The role focuses on building relationships with Managed Care Plans and ensuring effective communication and utilization of meal benefits for eligible members.

Food and BeverageHealth CareNutritionWellness

Responsibilities

Effectively present Mom’s Meals products and services MA health plans and to a variety of audiences within those organizations, including clinical and operational leaders, case managers, social workers, physicians, nurses, registered dietitians, product and project managers, and others, and finally to members, participants or clients of those organizations or of the general public

Work collaboratively with the MA, business development and clinical strategy teams to meet and exceed referral and meal volume targets and retain book of business without attrition ensure positive account status, drive sales forecast performance, growth goals, and key initiatives

Schedule monthly (preferred) or quarterly meetings with MA health plan accounts to drive utilization, expand services, provide updates, ensure smooth partnership processes and that all new hires receive in-service training

Monitor utilization, prepare commentary and updates and deliver reporting to all accounts during monthly or quarterly meetings

Build a schedule of staff meetings, in-service presentations and conferences where target audiences meet and coordinate presentation of our product and service

Attend relevant webinar and stay up to date with all MA program changes

Work with marketing team to ensure program alignment and proper representation of Mom’s Meals in account communications

Ensure that program changes are communicated internally to key stakeholders

Maintain CareLink database documenting sales leads and contacts, scheduled meetings and in-services

Use appropriate channels to request reports internally and deliver reports to MA health plan as needed to improve operational efficiency

Resolve any billing, intake or operational issues with internal partners and communicate the value of our services and partnership so that Mom’s Meals is recognized as a preferred and strategic partner

Serve as a representative for Mom’s Meals at conferences by coordinating and setting up display tables or booths, engaging with attendees to promote awareness of our services, and following up with leads to schedule training or business expansion meetings

Cross collaborate with implementation, customer care, intake, data analytics, IT, contracting, revenue cycle, compliance, product, business development, and clinical strategy teams where appropriate

Engage and promote awareness of Mom’s Meals and continuously seek out opportunities for growth and expansion

Qualification

Healthcare sales experienceMedicare/Medicaid knowledgeCommunication skillsMicrosoft Office skillsCRM software experienceConsulting experienceClinical credentialingRelationship managementMarket familiarityPresentation skills

Required

Bachelor's or Associate's degree

5+ years' healthcare sales experience in areas such as managed care, long-term care, home health, home care, hospital or medical equipment

Knowledge of Medicaid/Medicare benefit programs

Demonstrated experience consulting and presenting to care providers for high-risk member populations

Sincerity and passion about helping people

Excellent communication and presentation skills

Strong Microsoft Office skills – Outlook, Teams, PowerBI, Excel, PowerPoint and Teams

Experience with CRM, Salesforce or similar organizational sales software

A strong background in Medicare/Medicaid and Managed Care organizations

Clinical credentialing in Social Work, Nursing, or Nutrition and/or be able to communicate the critical importance of medical nutrition in reducing health care costs to this high-risk population

Familiarity and contacts within the specific regional market along with experience working in Medicaid service provision

Willingness to travel up to 20-30% of the time for day and overnight trips, both regionally and nationwide with flexibility to hold virtual meetings when appropriate

Preferred

Individuals with clinical background, such as registered dietitian, licensed social worker or nursing case manager, with customer relationship experience will be strongly considered

Advanced degree, such as MS, MA, MPH, MSW, MBA, MHA