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Beacon Health System · 1 day ago

System Director of Process Improvement

South Bend, IN

Full-time

Onsite

Director/Executive

7+ years exp

Beacon Health System is seeking a System Director of Process Improvement to manage and coordinate continuous performance improvement efforts aimed at achieving operational excellence. The role involves directing the utilization of Lean/Six Sigma methodologies to enhance clinical and business outcomes across the organization.

FitnessHealth Care

Hiring Manager

Robert Goldwire

Responsibilities

Directs and coordinates continuous improvement efforts to achieve Beacon's operational, business, and clinical excellence strategy by:

Partnering with key stakeholders to identify, select, and prioritize opportunities for reducing inefficiencies, streamlining processes, and building standardization. Manages the scope of projects to assure connection with clinical strategies and speed of change

Evaluating existing processes and tools across the entire enterprise to identify areas for innovation or improvement

Promoting the use of data and metrics for identifying improvement opportunities and problem-solving activities

Collaborating with cross-functional teams to implement Lean/Six Sigma-driven process improvement initiatives to enhance key outcomes

Supporting leadership throughout the enterprise in promoting Lean/Six Sigma philosophy through training, coaching, and utilization of industry best practices

Build systems of accountability to sustain results from improvement initiatives

Directs the utilization of Lean/Six Sigma methodologies to address organizational effectiveness, reduce process variation and sustain improvements across the enterprise

Analyzes data to identify root causes and develop action plans to enhance prioritized outcomes by:

Ensuring improvement methodologies and approaches are appropriately applied and that effective metrics are being utilized. Identifies clearly defined metrics that are critical to the success of each key initiative

Facilitating advanced problem-solving and analysis of specific improvement opportunities leading to the implementation of effective, sustainable solutions

Prioritizing standardization and sustainment of process improvement results across multiple clinical, operational and business units

Developing tools and strategies for training, education, and knowledge transfer to embed performance improvement throughout the enterprise

Performs other functions to maintain personal competence and contribute to the overall effectiveness of the organization by:

Acting as a resource to other leaders and associates to address day-to-day issues relating to safety, quality, and operational outcomes, value maximization, waste reduction, and associate/physician engagement

Participating in Beacon committees as designated

Completing other job-related assignments and special projects as directed

Use of existing and future technologies to align and standardize key process improvement initiatives throughout the enterprise

Pursuing innovative approaches to organizational process improvement, including AI, automation of dashboard reporting, and other future technologies

Qualification

Lean/Six SigmaProcess ImprovementChange ManagementData AnalysisTrainingCoachingBlack Belt CertificationHealthcare ExperienceAnalytical SkillsInterpersonal SkillsCommunication SkillsCollaborationProblem-Solving

Required

Bachelor's degree in a healthcare or process improvement related field

Master's degree preferred

Black Belt and LEAN certification strongly recommended

A minimum of 7-10 years of job-related experience leading large-scale, cross-functional performance improvement initiatives with the utilization of Lean/Six Sigma philosophies, tools and techniques

Proven track record of successfully delivering and sustaining performance-related results through the application of process improvement methodologies and effective change management

Ability to synthesize, simplify, and standardize complex concepts/processes and connect solutions across the clinical enterprise

Expert competencies in the Lean/Six Sigma tools with demonstrated proficiencies

Strong analytical, quantitative and problem-solving skills with proven ability to establish and monitor project metrics

Experience in training and coaching cross-functional leaders in A3, Rapid Improvement Events in large, complex healthcare organizations

Flexible, resilient and able to achieve results in a team-oriented environment

Strong facilitator with excellent organizational and interpersonal skills

Demonstrates well-developed communication skills (both verbal and written)

Emotional intelligence to navigate across multiple stakeholder groups to maximize collaboration and cross-functional team success

Requires the ability to prioritize and to handle a multitude of assignments at one time