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Mount Sinai Health System · 1 day ago

Director of Revenue Engagement-Patient Financial Services-Corporate 42nd Street -Full-Time Days

New York, NY

Full-time

Onsite

Lead/Staff, Director/Executive

$140K/yr - $210K/yr

5+ years exp

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, and they are seeking a Director of Revenue Engagement to optimize revenue cycle processes. This role involves leading initiatives across various departments to enhance revenue performance and compliance while collaborating with stakeholders to drive improvements in billing and collections.

Health CareHospitalMedical

Responsibilities

Evaluate and improve end-to-end revenue cycle functions, from patient scheduling and registration through to final payment and resolution of accounts

Monitor key performance indicators (KPIs) and implement strategies to enhance efficiency, reduce denials, and increase collections

Collaborate closely with operational leadership across Hospitals, Ambulatory Care Settings, PBP, RCM, and other Mount Sinai divisions to improve revenue cycle performance

Partner with hospital leadership, ambulatory leadership, department/institute/service line leaders, providers and practice staff to promote engagement and alignment with RCM goals

Develop strong, collaborative relationships with cross-functional stakeholders including DTP, Human Performance, Managed Care, Finance, and clinical departments

Work with finance and managed care teams to improve registration, coding, and billing accuracy and performance

Support clinical leaders and administrators by providing education on revenue cycle best practices and insurance verification procedures

Investigate denial trends and develop innovative solutions to reduce occurrences and improve resolution

Drive adoption of best practices, process improvements, and technology enhancements to improve performance and compliance

Analyze revenue data to identify trends, gaps, and opportunities for improvement

Provide regular financial and operational reports to senior leadership, including analysis of actual vs. expected performance metrics

Present actionable insights and recommendations to leadership and governance committees

Collaborate with IT and system vendors to ensure optimal performance of revenue cycle systems and seamless integration with other platforms

Ensure adherence to federal and state billing and coding regulations, including HIPAA, CMS, DOH/OMH, and payer requirements

Implement internal policies and controls to minimize revenue cycle risk and maintain compliance

Stay current on regulatory changes and guide necessary updates to internal processes

Lead, mentor, and support revenue cycle and engagement staff

Provide training and career development opportunities to foster team growth and effectiveness

Qualification

Revenue Cycle ManagementBillingCodingFinancial AnalysisRegulatory ComplianceData AnalysisStakeholder EngagementRevenue Cycle SoftwareLeadershipCustomer ServiceProblem-SolvingCommunication