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The Wonderful Company · 1 day ago

Front of House Associate

Shafter, CA

Full-time

Onsite

New Grad, Entry Level

$19/hr - $21/hr

0+ years exp

The Wonderful Company is committed to offering high-quality, healthy, and iconic brands. They are seeking a customer-focused Front of House Associate responsible for ensuring a welcoming guest experience and delivering high-quality beverages and front-of-house service.

AgricultureFood and Beverage

Responsibilities

Greets customers with a friendly, enthusiastic, and positive attitude—always with a smile—creating a welcoming environment that encourages repeat visits

Takes and prepares coffee shop orders accurately and efficiently

Operates registers and communicates clearly with customers about daily specials, updates, and upcoming events

Prepares daily specialty drinks, including espresso beverages, in-house coffee syrups, freshly-squeezed fruit juices and wellness shots while working in a safe and organized manner

Assists with prepping fresh fruit for the Grab-and-Go area

Plays a key role in supporting both onsite and offsite catering events including tracking, prep, delivery, setup, service, and tear down as needed

Helps Front of House Supervisor track inventory and restock supplies for FOH operations

Follows proper food handling techniques and physical safety rules

Ensures all FOH equipment is properly functioning and identifies any repairs or maintenance needs, then reports to FOH Supervisor

Assists with keeping all service and storage areas clean, sanitized, and well-organized

Communicates customer feedback to managers and recommends new menu items or improvements

Supports tasks assigned by the Food Service Manager and/or Front of House Supervisor to successfully operate Wonderful La Cocina Restaurant

Qualification

Food Safety CertificationCoffee Preparation TechniquesCafé Equipment MaintenanceCustomer ServiceCommunication SkillsConversational SpanishTeamworkProblem-Solving

Required

GED or high school diploma required

Food Safety and/or food handler training or certification; awareness of local, state, and federal health and sanitation laws

Basic knowledge of food and beverage preparation, including coffee techniques

Understanding of proper use and maintenance of café equipment including espresso machines, grinders, brewers, refrigeration, and kitchen tools

Ability to work in a fast-paced, team-oriented environment with a positive attitude

A strong commitment to exceptional customer service and attention to detail

Excellent communication and active listening skills to effectively interact with both customers and coworkers

Problem-solving ability and openness to take direction

Must be able to lift up to 50 pounds

Valid driver's license required

Preferred

6 months – 1 year of previous work experience in food service, barista, or hospitality roles preferred

Conversational Spanish is desired but not required

Benefits

Access to top-notch medical coverage comprehensive vision and dental plans, and a 401k with match eligibility to secure your financial future

24/7 online physician consultations

Virtual mental health resources

Life coaching

Engaging employee community groups

Cash rewards for healthy habits and fitness reimbursements

Library of on-demand fitness videos

Career Advancement Opportunities: Unlock your potential with clear paths for career progression and internal mobility across our diverse family of brands and business units.

Focused Learning and Development: Grow as a leader with our dedicated Learning and Organizational Development department, offering extensive resources like People Manager and leadership training, webinars, and eLearning courses.

Empowering Mentorship Program: Connect with colleagues through our company-wide mentorship program to share goals, overcome challenges, and drive your career forward.

Continuous Improvement Training: Participate in training that empowers all employees to learn and implement concepts that drive significant, positive change in the workplace.

Make a difference with Wonderful Giving, allowing you to allocate company-provided funds to up to three charities of your choice, and join Wonderful Neighbor to contribute to group service projects within our local communities.