Cooperidge Consulting Firm ยท 1 day ago
Client Service Associate
Towson, MD
Full-time
Onsite
Mid Level
$60K/yr - $80K/yr
3+ years expCooperidge Consulting Firm is seeking a Client Service Associate for a top Boutique RIA (Registered Investment Advisor) in Towson, MD. This critical operational role manages the full client lifecycle, ensuring brokerage accounts, 529 plans, and annuities are established and funded with 100% accuracy while working within a collaborative team environment.
Logistics & Supply Chain
Responsibilities
Client Onboarding: Direct the full intake process, including distributing and tracking forms, verifying information, and ensuring accounts are properly transferred and funded
Account Management: Open new brokerage accounts, 529 plans, and annuities; set up online portal access and confirm delivery of all regulatory notices
Service & Support: Coordinate beneficiary updates, address changes, and asset movements; troubleshoot client portal issues and manage all service items to completion
Technical Operations: Maintain and update client data within CRM and portfolio systems; work directly with custodians, broker-dealers, and insurance carriers to resolve complex issues
Practice Optimization: Implement and document office procedures; oversee client billing reconciliation and ensure billing accuracy with the broker-dealer
Compliance Support: Manage advisor licensing and registration processes and serve as the primary point of contact for broker-dealer audits
Advisory Partnership: Partner closely with advisors to ensure timely follow-ups and provide administrative backup as needed to maintain high service standards
Qualification
Required
Minimum of three (3) to five (5) years of RIA or broker-dealer operations experience within a financial advisory practice
Proven experience in account opening, asset transfers, and distribution processing
Strong proficiency in Microsoft Office (Word, Excel, PowerPoint) and Adobe PDF editing tools
High ethical standards, strong problem-solving mindset, and a commitment to absolute confidentiality
Personable, collaborative, and intellectually curious with a focus on continuous growth
Preferred
Bachelor's degree preferred, ideally in Finance or a related business field
Experience working in a small-office environment is highly preferred
Familiarity with platforms such as Wealthscape, Redtail, eMoney, PreciseFP, and Albridge is ideal
Benefits
Comprehensive health, vision, and dental insurance plans
Life insurance coverage
401(k) retirement plan with company matching contributions
Paid time off including vacation, sick leave, and holidays
Opportunities for career growth and advancement
Company
Cooperidge Consulting Firm
Our mission is to support our clients' success by delivering top-quality personnel, delivering a high level of customer service and driving innovation in the both the commercial and government contracting space.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase