Phoenix Systems · 1 day ago
Audio/Video Security Technician - Greenville, SC
Greenville, SC
Full-time
Onsite
Entry, Mid Level
$22/hr - $26/hr
2+ years expPhoenix Systems is a growing company seeking an experienced Audio/Video installation technician to join their team in Greenville, SC. The role involves the installation and service of security systems and home automation components while providing exceptional customer service to high-end clients.
CommercialProduct DesignResidential
Responsibilities
Performs service, installation, and activation of security systems, surround sound systems, system components, speakers, TV hangs, and remote controls
Perform Rough-in and Trim work on houses still in construction phase
Identify and repair security system malfunctions and false alarms
Troubleshoot and repair existing wiring installed for Phone/Data/Intercom/Security/WAP’s/Basic Audio/Cameras/etc
Learn and understand security systems Phoenix Systems installs and services (2Gig, DSC, QOLSYS, Etc.)
Handle installation of networking requirements for Routers, Switches, DVR’s, Network Components, WAP’s, etc
Learn and understands monitoring protocol with Phoenix/Monitoring Station/Primary Responders for alarms
Communicate with customers to review work orders
Provide instruction/training to customers/end user on the system functions and operations
Accurately assess system design and functionality when adding additional components
Handle after hours emergency service calls (as assigned on a rotation basis)
Communicate pricing for monitoring rate tiers to customers
Install, setup and train homeowners on AV component packages
Perform other duties as assigned
Qualification
Required
Minimum of 2 years of experience with Security/AV Installations required
Have in depth knowledge of security systems operation, functions, and wiring requirements
Understands cable types and technologies and can distinguish which types to use in installation scenarios
Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
Ability to work in a clean and unobtrusive manner
Ability to work independently and to carry out assignments to completion within standard accepted practices
Must have or be willing to obtain basic tools to perform job responsibilities
Must be able to clear a background check and drug screening
Clear MVR required
Preferred
Technical or Vocational related schooling is preferred
Benefits
Paid Time Off Program - Start accruing PTO your first week!
Eight Paid Company Designated Holidays
401(k) w/company match
Health, Dental and Vision Insurance options that start the 1st of the month after 60 days of employment
Short Term Disability Options
Long Term Disability Options
Employee Assistance Program
Life Insurance Options
Employee Discount
Free Alarm Monitoring
Take home vehicle
Gas/Vehicle Maintenance paid by company
Monday - Friday daytime work schedule
Positive work culture with opportunities for advancement and growth
Company
Phoenix Systems
Phoenix Systems designs and installs home security and smart home automation systems.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase